ASUS A6B00U Notebook affected

Frequent Head Unloads Michał Gołębiowski 2 participants 2 messages Nov 3, 2008 – Nov 12, 2008 libata

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Michał Gołębiowski

author

2008-11-03 04:30 UTC #0 lore raw

Hello,

My ASUS A6B00U notebook (in A6U series) is also affected by frequent head unloads, mentioned here:
http://ata.wiki.kernel.org/index.php/Known_issues#Drives_which_perform_frequent_head_unloads_under_Linux

I've applied the fix by adding to /etc/rc.local a line:
hdparm -B 254 /dev/sda
so if these affect attached logs, I can change it for a while and send them once more.

Signature · 2 lines

Regards,
Michał Gołębiowski

# dmidecode 2.9
SMBIOS 2.3 present.
37 structures occupying 1462 bytes.
Table at 0x000FB4F0.

Handle 0x0000, DMI type 0, 20 bytes
BIOS Information
Vendor: American Megatrends Inc.
Version: 212
Release Date: 05/04/2006
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 512 kB
Characteristics:
ISA is supported
PCI is supported
PC Card (PCMCIA) is supported
PNP is supported
APM is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 KB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) CGA/mono video services are supported (int 10h) ACPI is supported
USB legacy is supported
LS-120 boot is supported
ATAPI Zip drive boot is supported
BIOS boot specification is supported

Handle 0x0001, DMI type 1, 25 bytes
System Information

	Manufacturer: ASUSTeK Computer Inc. 
	Product Name: A6U       
	Version: 1.0       
	Serial Number: SSN12345678901234567
	UUID: 5E3E81DA-DF12-0FE6-2F80-0015F2D808A2
	Wake-up Type: Power Switch

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
Manufacturer: ASUSTeK Computer Inc. Product Name: A6U
Version: 1.0
Serial Number: BSN12345678901234567 Asset Tag: To Be Filled By O.E.M. Features:
Board is a hosting board Board is replaceable
Location In Chassis: To Be Filled By O.E.M. Chassis Handle: 0x0003
Type: Motherboard
Contained Object Handles: 0

Handle 0x0003, DMI type 3, 21 bytes
Chassis Information
Manufacturer: ASUSTeK Computer Inc.
Type: Notebook
Lock: Not Present
Version:
Serial Number:
Asset Tag:
Boot-up State: Safe
Power Supply State: Safe
Thermal State: Safe
Security Status: None
OEM Information: 0x00000000
Height: Unspecified
Number Of Power Cords: 1
Contained Elements: 0

Handle 0x0004, DMI type 4, 35 bytes
Processor Information
Socket Designation: CPU 1
Type: Central Processor
Family: Sempron
Manufacturer: AMD
ID: C2 0F 02 00 FF FB 8B 07
Signature: Family 15, Model 44, Stepping 2 Flags:
FPU (Floating-point unit on-chip) VME (Virtual mode extension)
DE (Debugging extension)
PSE (Page size extension)
TSC (Time stamp counter)
MSR (Model specific registers)
PAE (Physical address extension) MCE (Machine check exception)
CX8 (CMPXCHG8 instruction supported) APIC (On-chip APIC hardware supported) SEP (Fast system call)
MTRR (Memory type range registers) PGE (Page global enable)
MCA (Machine check architecture) CMOV (Conditional move instruction supported) PAT (Page attribute table)
PSE-36 (36-bit page size extension) CLFSH (CLFLUSH instruction supported) MMX (MMX technology supported)
FXSR (Fast floating-point save and restore) SSE (Streaming SIMD extensions) SSE2 (Streaming SIMD extensions 2)
Version: Mobile AMD Sempron(tm) Processor 3000+
Voltage: 3.3 V 2.9 V
External Clock: 200 MHz
Max Speed: 1800 MHz
Current Speed: 1809 MHz
Status: Populated, Enabled
Upgrade: Socket 754
L1 Cache Handle: 0x0005
L2 Cache Handle: 0x0006
L3 Cache Handle: Not Provided
Serial Number: To Be Filled By O.E.M.
Asset Tag: To Be Filled By O.E.M.
Part Number: To Be Filled By O.E.M.

Handle 0x0005, DMI type 7, 19 bytes
Cache Information
Socket Designation: L1-Cache
Configuration: Enabled, Not Socketed, Level 1 Operational Mode: Varies With Memory Address
Location: Internal
Installed Size: 64 KB
Maximum Size: 64 KB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: Unknown
Error Correction Type: Single-bit ECC System Type: Data
Associativity: 4-way Set-associative

Handle 0x0006, DMI type 7, 19 bytes
Cache Information
Socket Designation: L2-Cache
Configuration: Enabled, Not Socketed, Level 2 Operational Mode: Varies With Memory Address
Location: Internal
Installed Size: 128 KB
Maximum Size: 128 KB
Supported SRAM Types:
Pipeline Burst
Installed SRAM Type: Pipeline Burst
Speed: Unknown
Error Correction Type: Single-bit ECC System Type: Unified
Associativity: 4-way Set-associative

Handle 0x0007, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM0
Bank Connections: 0 1
Current Speed: Unknown
Type: Standard DIMM SDRAM
Installed Size: 512 MB (Single-bank Connection) Enabled Size: 512 MB (Single-bank Connection) Error Status: OK

Handle 0x0008, DMI type 6, 12 bytes
Memory Module Information
Socket Designation: DIMM1
Bank Connections: 2 3
Current Speed: Unknown
Type: Standard DIMM SDRAM
Installed Size: 512 MB (Single-bank Connection) Enabled Size: 512 MB (Single-bank Connection) Error Status: OK

Handle 0x0009, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB1
Internal Connector Type: None
External Reference Designator: USB1
External Connector Type: Access Bus (USB)
Port Type: USB

Handle 0x000A, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB2
Internal Connector Type: None
External Reference Designator: USB2
External Connector Type: Access Bus (USB)
Port Type: USB

Handle 0x000B, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: 1394
Internal Connector Type: None
External Reference Designator: 1394
External Connector Type: IEEE 1394
Port Type: Firewire (IEEE P1394)

Handle 0x000C, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: MODEM
Internal Connector Type: None
External Reference Designator: MODEM
External Connector Type: RJ-11
Port Type: Modem Port

Handle 0x000D, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: LPT
Internal Connector Type: None
External Reference Designator: LPT
External Connector Type: DB-25 male
Port Type: Parallel Port ECP/EPP

Handle 0x000E, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: LAN
Internal Connector Type: None
External Reference Designator: LAN
External Connector Type: RJ-45
Port Type: Network Port

Handle 0x000F, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: Audio Mic In Internal Connector Type: None
External Reference Designator: Audio Mic In External Connector Type: Mini Jack (headphones) Port Type: Audio Port

Handle 0x0010, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: Audio Line In Internal Connector Type: None
External Reference Designator: Audio Line In External Connector Type: Mini Jack (headphones) Port Type: Audio Port

Handle 0x0011, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: Audio Line Out Internal Connector Type: None
External Reference Designator: Audio Line Out External Connector Type: Mini Jack (headphones) Port Type: Audio Port

Handle 0x0012, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB3
Internal Connector Type: None
External Reference Designator: USB3
External Connector Type: Access Bus (USB)
Port Type: USB

Handle 0x0013, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: USB4
Internal Connector Type: None
External Reference Designator: USB4
External Connector Type: Access Bus (USB)
Port Type: USB

Handle 0x0014, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: AUX IN
Internal Connector Type: On Board Sound Input From CD-ROM External Reference Designator: Not Specified External Connector Type: None
Port Type: Audio Port

Handle 0x0015, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: CDIN
Internal Connector Type: On Board Sound Input From CD-ROM External Reference Designator: Not Specified External Connector Type: None
Port Type: Audio Port

Handle 0x0016, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: PRI IDE Internal Connector Type: On Board IDE External Reference Designator: Not Specified External Connector Type: None
Port Type: Other

Handle 0x0017, DMI type 8, 9 bytes
Port Connector Information
Internal Reference Designator: SEC IDE Internal Connector Type: On Board IDE External Reference Designator: Not Specified External Connector Type: None
Port Type: Other

Handle 0x0018, DMI type 9, 13 bytes
System Slot Information
Designation: AGP
Type: 32-bit AGP 4x
Current Usage: In Use
Length: Short
ID: 0
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported

Handle 0x0019, DMI type 9, 13 bytes
System Slot Information
Designation: PCI1
Type: 32-bit PCI
Current Usage: Available
Length: Short
ID: 1
Characteristics:
3.3 V is provided
Opening is shared
PME signal is supported

Handle 0x001A, DMI type 10, 6 bytes
On Board Device Information
Type: Video
Status: Enabled
Description: To Be Filled By O.E.M.

Handle 0x001B, DMI type 13, 22 bytes
BIOS Language Information
Installable Languages: 1
en|US|iso8859-1
Currently Installed Language: en|US|iso8859-1

Handle 0x001C, DMI type 15, 55 bytes
System Event Log
Area Length: 480 bytes
Header Start Offset: 0x1010
Header Length: 16 bytes
Data Start Offset: 0x1020
Access Method: General-purpose non-volatile data functions Access Address: 0x0002
Status: Valid, Not Full
Change Token: 0x00000000
Header Format: Type 1
Supported Log Type Descriptors: 9
Descriptor 1: Single-bit ECC memory error
Data Format 1: Multiple-event handle
Descriptor 2: Multi-bit ECC memory error
Data Format 2: Multiple-event handle
Descriptor 3: Parity memory error
Data Format 3: Multiple-event
Descriptor 4: I/O channel block
Data Format 4: Multiple-event
Descriptor 5: POST error
Data Format 5: POST results bitmap
Descriptor 6: PCI parity error
Data Format 6: Multiple-event handle
Descriptor 7: PCI system error
Data Format 7: Multiple-event handle
Descriptor 8: System limit exceeded
Data Format 8: Multiple-event system management Descriptor 9: OEM-specific
Data Format 9: POST results bitmap

Handle 0x001D, DMI type 16, 15 bytes
Physical Memory Array
Location: System Board Or Motherboard
Use: System Memory
Error Correction Type: None
Maximum Capacity: 8 GB
Error Information Handle: Not Provided
Number Of Devices: 2

Handle 0x001E, DMI type 19, 15 bytes
Memory Array Mapped Address

	Starting Address: 0x00000000000
	Ending Address: 0x0003FFFFFFF
	Range Size: 1 GB
	Physical Array Handle: 0x001D
	Partition Width: 0

Handle 0x001F, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x001D
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 72 bits
Size: 512 MB
Form Factor: DIMM
Set: None
Locator: DIMM0
Bank Locator: BANK0
Type: DDR
Type Detail: Synchronous
Speed: 333 MHz (3.0 ns)
Manufacturer: Manufacturer0
Serial Number: SerNum0
Asset Tag: AssetTagNum0
Part Number: PartNum0

Handle 0x0020, DMI type 20, 19 bytes
Memory Device Mapped Address

	Starting Address: 0x00000000000
	Ending Address: 0x0001FFFFFFF
	Range Size: 512 MB
	Physical Device Handle: 0x001F
	Memory Array Mapped Address Handle: 0x001E
	Partition Row Position: 1

Handle 0x0021, DMI type 17, 27 bytes
Memory Device
Array Handle: 0x001D
Error Information Handle: Not Provided
Total Width: 64 bits
Data Width: 72 bits
Size: 512 MB
Form Factor: DIMM
Set: None
Locator: DIMM1
Bank Locator: BANK1
Type: DDR
Type Detail: Synchronous
Speed: 333 MHz (3.0 ns)
Manufacturer: Manufacturer1
Serial Number: SerNum1
Asset Tag: AssetTagNum1
Part Number: PartNum1

Handle 0x0022, DMI type 20, 19 bytes
Memory Device Mapped Address

	Starting Address: 0x00020000000
	Ending Address: 0x0003FFFFFFF
	Range Size: 512 MB
	Physical Device Handle: 0x0021
	Memory Array Mapped Address Handle: 0x001E
	Partition Row Position: 1

Handle 0x0023, DMI type 32, 20 bytes
System Boot Information
Status: No errors detected

Handle 0x0024, DMI type 127, 4 bytes
End Of Table

/dev/sda:

ATA device, with non-removable media

	Model Number:       IC25N060ATMR04-0                        
	Serial Number:      MRA301KJH35L6H
	Firmware Revision:  MO3OAD4A
Standards:
	Used: ATA/ATAPI-6 T13 1410D revision 3a 
	Supported: 6 5 4 
Configuration:
	Logical		max	current
	cylinders	16383	16383
	heads		16	16
	sectors/track	63	63
	--
	CHS current addressable sectors:   16514064
	LBA    user addressable sectors:  117210240
	LBA48  user addressable sectors:  117210240
	device size with M = 1024*1024:       57231 MBytes
	device size with M = 1000*1000:       60011 MBytes (60 GB)

Capabilities:
LBA, IORDY(can be disabled)
Standby timer values: spec'd by Vendor, no device specific minimum
R/W multiple sector transfer: Max = 16 Current = 16
Advanced power management level: 254
Recommended acoustic management value: 128, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 *udma2 udma3 udma4 udma5
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=240ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* Advanced Power Management feature set
Power-Up In Standby feature set
* SET_FEATURES required to spinup after power up
Address Offset Reserved Area Boot
SET_MAX security extension
Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
Security:
Master password revision code = 65534
supported
not enabled
not locked
not frozen
not expired: security count
not supported: enhanced erase
50min for SECURITY ERASE UNIT.
HW reset results:
CBLID- above Vih
Device num = 0 determined by the jumper
Checksum: correct

=== START OF INFORMATION SECTION ===

Model Family:     Hitachi Travelstar 80GN family
Device Model:     IC25N060ATMR04-0
Serial Number:    MRA301KJH35L6H
Firmware Version: MO3OAD4A
User Capacity:    60,011,642,880 bytes
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   6
ATA Standard is:  ATA/ATAPI-6 T13 1410D revision 3a
Local Time is:    Mon Nov  3 05:24:04 2008 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever been run.
Total time to complete Offline
data collection: ( 645) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support. Suspend Offline collection upon new command.
Offline surface scan supported. Self-test supported.
No Conveyance Self-test supported. Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 53) minutes.

SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   062    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   040    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0007   125   125   033    Pre-fail  Always       -       1
  4 Start_Stop_Count        0x0012   099   099   000    Old_age   Always       -       2258
  5 Reallocated_Sector_Ct   0x0033   100   100   005    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000b   100   100   067    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   040    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0012   070   070   000    Old_age   Always       -       13219
 10 Spin_Retry_Count        0x0013   100   100   060    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   099   099   000    Old_age   Always       -       2211
191 G-Sense_Error_Rate      0x000a   100   100   000    Old_age   Always       -       0
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       119
193 Load_Cycle_Count        0x0012   089   089   000    Old_age   Always       -       115559
194 Temperature_Celsius     0x0002   134   134   000    Old_age   Always       -       41 (Lifetime Min/Max 14/62)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       12
197 Current_Pending_Sector  0x0022   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0008   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x000a   200   200   000    Old_age   Always       -       0

SMART Error Log Version: 1
ATA Error Count: 1
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 1 occurred at disk power-on lifetime: 434 hours (18 days + 2 hours)
When the command that caused the error occurred, the device was active or idle.

After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
10 51 10 df ff ff ef Error: IDNF 16 sectors at LBA = 0x0fffffdf = 268435423

Commands leading to the command that caused the error were:

  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  c8 d1 10 df ff ff ef 00      03:28:59.300  READ DMA
  c8 d1 80 6f f5 9f e0 00      03:28:59.300  READ DMA
  c8 d1 00 6f f4 9f e0 00      03:28:59.300  READ DMA
  c8 d1 00 6f f3 9f e0 00      03:28:59.300  READ DMA
  c8 d1 02 4b 00 60 e0 00      03:28:59.300  READ DMA

SMART Self-test log structure revision number 1

Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      9771         -
# 2  Short offline       Completed without error       00%      9770         -

Warning! SMART Selective Self-Test Log Structure error: invalid SMART checksum. SMART Selective self-test log data structure revision number 1

 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing

Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Tejun Heo

2008-11-12 05:29 UTC #1 lore raw

Quoted 11 lines · Michał Gołębiowski

Hello,
My ASUS A6B00U notebook (in A6U series) is also affected by frequent head unloads, mentioned here:
http://ata.wiki.kernel.org/index.php/Known_issues#Drives_which_perform_frequent_head_unloads_under_Linux
I've applied the fix by adding to /etc/rc.local a line:
hdparm -B 254 /dev/sda
so if these affect attached logs, I can change it for a while and send them once more.

When idle, how much does the unload count increase per hour?

Thanks.

Signature · 1 line

tejun