ti.com addresses randomly unsubscribed from vger.kernel.org lists
Hello,
There have been ongoing problems for awhile now where ti.com addresses have been randomly unsubscribed from vger.kernel.org lists (linux-omap, linux-kernel, etc.)
Luca and myself have been working with TI IT to figure out this problem, and they claim to have fixed the problem (details on problem below.)
Please send me an email if you find yourself suddenly unsubscribed from one of these mailing lists, and also open a ticket with IT.
Kevin
More details:
The problem is that the mailing list admin was receiving bounces from the ti.com mail servers, but the bounces were not descriptive enough to discover which addresses were failing. The result was "big hammer" approach in that ti.com addresses were unsubscribed until the bounces stopped.
After talking with the list admins, this has been going on for years.
We were able to get copies of the bounced emails from the kernel.org list admin and share them with IT, and they have found the problem and have claimed to fix it.
If you find yourself suddenly unsubscribed again, please open a ticket and also let me know.
Quoted 23 lines · Kevin Hilman
Hello,
There have been ongoing problems for awhile now where ti.com addresses have been randomly unsubscribed from vger.kernel.org lists (linux-omap, linux-kernel, etc.)
Luca and myself have been working with TI IT to figure out this problem, and they claim to have fixed the problem (details on problem below.)
Please send me an email if you find yourself suddenly unsubscribed from one of these mailing lists, and also open a ticket with IT.
Kevin
More details:
The problem is that the mailing list admin was receiving bounces from the ti.com mail servers, but the bounces were not descriptive enough to discover which addresses were failing. The result was "big hammer" approach in that ti.com addresses were unsubscribed until the bounces stopped.
Quoted 8 lines
After talking with the list admins, this has been going on for years.
We were able to get copies of the bounced emails from the kernel.org list admin and share them with IT, and they have found the problem and have claimed to fix it.
If you find yourself suddenly unsubscribed again, please open a ticket and also let me know.
Yeah, I've been in contact with Dave and he helped us by sending some bounce emails to be investigated by TI's IT. It seems that they have worked around this problem, by whitelisting vger.kernel.org. According to IT, the problem was the way vger sends emails, by opening a single SMTP connection to send loads of emails at once, instead of opening a separate connection for each recipient. The SPAM filters TI uses consider that kind of behavior as SPAM by default.
Hopefully the bounces won't happen anymore with the whitelisting. Dave said he hasn't got any bounces for a while (he used to get 50-60 a day) and that he will inform me in case he sees more bounces from ti.com.
I use my gmail account for these subscriptions, and have done it for a few years, after having similar problems with my ex nokia.com email. ;)
As Kevin said, if you use ti.com emails and you get mysteriously unsubscribed from some mailing lists, let us know.
Signature · 2 lines
Cheers, Luca.