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New: Xubuntu 18.04 sometimes freezes when turned on on logo

Bug 204779 [email protected] 1 participant 10 messages Sep 5, 2019 – Sep 25, 2019

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#0 lore raw

https://bugzilla.kernel.org/show_bug.cgi?id=204779

            Bug ID: 204779
           Summary: Xubuntu 18.04 sometimes freezes when turned on on logo
           Product: File System
           Version: 2.5
    Kernel Version: 5.0.0-27
          Hardware: x86-64
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: normal
          Priority: P1
         Component: ext4
          Assignee: [email protected]
          Reporter: [email protected]
        Regression: No

When I turn off the computer, it hangs on the logo. The light on the system unit continues to light. Does not respond to the keyboard. Kernel version 5.0.0-27. Here is the error:

info: task systemd shutdown:1 blocked for more than 120 seconds Not tainted 5.0.0-20-generic #21-Ubuntu
«echo 0 /proc/sys kernel/hung_task_timeout_secs» disables this message

https://ibb.co/PcYvDLq

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#2 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

Maxim ([email protected]) changed:

What |Removed |Added
----------------------------------------------------------------------------

            Summary|Xubuntu 18.04 sometimes     |Xubuntu 18.04 Sometimes
                   |freezes when turned on on   |freezes when turned off on
                   |logo                        |the logo
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#3 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

Maxim ([email protected]) changed:

What |Removed |Added
----------------------------------------------------------------------------

          Component|Bug Tracker                 |Other
            Product|Other                       |Process Management
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#4 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

Maxim ([email protected]) changed:

What |Removed |Added
----------------------------------------------------------------------------

                URL|                            |https://bugs.launchpad.net/
                   |                            |ubuntu/+source/linux/+bug/1
                   |                            |842865
          Component|Other                       |Bug Tracker
            Product|Process Management          |Other
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#6 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

--- Comment #1 from Maxim ([email protected]) ---
Sometimes, when I turn off the computer, it hangs on the logo. I can not turn off the computer using alt + SysRq + REISUO. The light on the system unit continues to light, and the fan runs. This is a problem with kernel 5.0, 5.3

Here is the error:
info: task systemd shutdown:1 blocked for more than 120 seconds Not tainted 5.0.0-20-generic #21-Ubuntu
«echo 0 /proc/sys kernel/hung_task_timeout_secs» disables this message

https://ibb.co/PcYvDLq
https://ibb.co/4JMGwvC

sudo dmesg|grep ACPI|less - https://pastebin.com/PZxRGNyJ

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#7 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

Eric Sandeen ([email protected]) changed:

What |Removed |Added
----------------------------------------------------------------------------

             Status|NEW                         |RESOLVED
                 CC|                            |[email protected]
         Resolution|---                         |INSUFFICIENT_DATA

--- Comment #2 from Eric Sandeen ([email protected]) --- I see that you've already filed an ubuntu bug.

Certainly, having it assigned to the upstream ext4 group is not going to yield progress here, as there is no indication whatsoever that it's an ext4 bug.

If ubuntu is able to triage the bug to an actual upstream kernel bug, please reopen a bug against the proper kernel component if/when the root cause is identified.

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#8 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

Maxim ([email protected]) changed:

What |Removed |Added
----------------------------------------------------------------------------
Resolution|INSUFFICIENT_DATA |CODE_FIX

--- Comment #3 from Maxim ([email protected]) --- If I understand correctly, is this bug not related to the kernel?

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#9 lore raw

[Bug 204779] Xubuntu 18.04 Sometimes freezes when turned off on the logo

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=204779

Theodore Tso ([email protected]) changed:

What |Removed |Added
----------------------------------------------------------------------------

                 CC|                            |[email protected]
           Assignee|[email protected] |[email protected].
                   |g                           |org

--- Comment #4 from Theodore Tso ([email protected]) ---
It was assigned to the upstream ext4 group, which meant no one was going to be paying attention to it (the ext4 file system team does not look at ACPI issues)
and the bug is versus a distribution kernel. If you can reproduce the problem
using the latest upstream kernel, then you can file a bug reporting to the ACPI mailing list. But it is often much more efficient to let the distribution's kernel team triage the bug first.

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