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New: Lenovo T490s + UltraDock - USB3 failed to recover after ultradock powerloss

Bug 207209 [email protected] 1 participant 7 messages Apr 12, 2020 USB

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#0 lore raw

https://bugzilla.kernel.org/show_bug.cgi?id=207209

            Bug ID: 207209
           Summary: Lenovo T490s + UltraDock - USB3 failed to recover
                    after ultradock powerloss
           Product: Drivers
           Version: 2.5
    Kernel Version: 5.6.3
          Hardware: Intel
                OS: Linux
              Tree: Mainline
            Status: NEW
          Severity: normal
          Priority: P1
         Component: USB
          Assignee: [email protected]
          Reporter: [email protected]
        Regression: No

Created attachment 288379
--> https://bugzilla.kernel.org/attachment.cgi?id=288379&action=edit
PCI after powerloss

For some reason all storage devices are not restored after dock powerloss.

After power failure the only error message about usb:

[89016.137073] usb usb4-port1: Cannot enable. Maybe the USB cable is bad?

If i try to remove PCI (echo 1 >remove), then rescan:

[89470.782104] xhci_hcd 0000:3a:00.0: xHCI Host Controller
[89470.782108] xhci_hcd 0000:3a:00.0: new USB bus registered, assigned bus
number 3
[89480.783054] xhci_hcd 0000:3a:00.0: can't setup: -110
[89480.783058] xhci_hcd 0000:3a:00.0: USB bus 3 deregistered
[89480.783155] xhci_hcd 0000:3a:00.0: init 0000:3a:00.0 fail, -110
[89480.783167] xhci_hcd: probe of 0000:3a:00.0 failed with error -110

USB/PCI device tree are in attachments.

bad-* -- after powerloss
good-* -- after reboot

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#2 lore raw

[Bug 207209] Lenovo T490s + UltraDock - USB3 failed to recover after ultradock powerloss

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=207209

--- Comment #2 from Oleksii Shevchuk ([email protected]) --- Created attachment 288383
--> https://bugzilla.kernel.org/attachment.cgi?id=288383&action=edit
USB after powerloss

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#3 lore raw

[Bug 207209] Lenovo T490s + UltraDock - USB3 failed to recover after ultradock powerloss

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=207209

--- Comment #3 from Oleksii Shevchuk ([email protected]) --- Created attachment 288385
--> https://bugzilla.kernel.org/attachment.cgi?id=288385&action=edit
USB after reboot

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#6 lore raw

[Bug 207209] Regression: Lenovo T490s + UltraDock - USB3 failed to recover after disconnect

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=207209

--- Comment #5 from Oleksii Shevchuk ([email protected]) --- A bit more errors:

Apr 12 19:39:18 tachi kernel: usb 4-1.1: Failed to set U1 timeout to 0x0,error
code -19
Apr 12 19:39:18 tachi kernel: usb 4-1.1: Set SEL for device-initiated U1
failed.
Apr 12 19:39:18 tachi kernel: usb 4-1.1: Set SEL for device-initiated U2
failed.
Apr 12 19:39:18 tachi kernel: usb 4-1.1: usb_reset_and_verify_device Failed to
disable LPM
Apr 12 19:39:21 tachi kernel: usb usb4-port1: Cannot enable. Maybe the USB

cable is bad?

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