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DISCUSSION S. Barret Dolph 2 participants 4 messages Apr 1, 2003 – Apr 6, 2003 1 message not in the archive

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#0 lore raw

Under Mandrake 9.0 my printing jobs just hang forever. After the installation I was able to print and then sometimes printouts would come through after turning on and off the computer. Now nothing.... Printer works fine as I tested it with my girlfriends laptop.

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#1 lore raw
Quoted 4 lines · S. Barret Dolph

Under Mandrake 9.0 my printing jobs just hang forever. After the installation I was able to print and then sometimes printouts would come through after turning on and off the computer. Now nothing.... Printer works fine as I tested it with my girlfriends laptop.

1. How is your printer physically connected to the system? (parport, serial, USB, network?) If it is a parport printer, do you have all the right modules installed?

2. Which lpd daemon does Mandrake 9 use?

3. What printer is it? Does the Linux printer site (I've misplaced the URL, so you'll need to search for it) report anything special about it and Linux?

4. What does its entry in /etc/printcap look like?

5. How are you trying to print under Linux? (What apps are you printing from?)

6. What happens if you try to dump a file directly to the printer? (How you do this depends on the answer to Q1, but an example would be: "cat /etc/passwd >/dev/lp0").

7. Assuming you are using a typical lpd daemon, what do these result in?

A. lpr -pdefault /etc/passwd
B. lpq

(Change "default" if the printer use a different printcap entry.)

8. Did this printer work under any other version fo Linux, or is this your first try using it with a Linux system? If the first, please provide details.

9. Does your general description of the problem conceal any pattern you've seen? For example, after a boot/init, the first attempt to print works but not later ones? Or power-cycling the printer causes printing temporarily to resume? Or ... ???

(BTW, there is nothing special about /etc/passwd except that it is a file that I know must be present on your system. Feel free to substitute any plain-text file that you prefer.)

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#3 lore raw

I assume your sending this as a private reply, rather than to the list, was a typo. I've added the list back in via a Cc: entry.

You chose not to answer pretty much all of my questions, or to answer them in ways that are uselessly vague (e.g., "I tried several different apps ..."). That's your choice, of course. But I'm afraid that the tiny bit of added info you chose to send does not make me think of anything new. (My next step would be to check the Linux printer database .. it might indicate what to do about the empty printcap file, which is surely involved in your problem ... but I already suggested doing that, so it is not anything new.)

I can't give you decent advice about how to fix printcap because you tell me too little about the printer -- for example, telling me it previously worked in reply to "How is your printer physically connected to the system?" does not let me give you the appropriate printcap entry to access it.

Possibly someone else here will see something in your reply that I missed.

Quoted 51 lines · S. Barret Dolph
Quoted 10 lines · Ray Olszewski
Quoted 4 lines · S. Barret Dolph

Under Mandrake 9.0 my printing jobs just hang forever. After the installation I was able to print and then sometimes printouts would come through after turning on and off the computer. Now nothing.... Printer works fine as I tested it with my girlfriends laptop.

1. How is your printer physically connected to the system? (parport, serial, USB, network?) If it is a parport printer, do you have all the right modules installed?

This should be ok as the printer worked after I first installed it.

Quoted 4 lines

2. Which lpd daemon does Mandrake 9 use?

3. What printer is it? Does the Linux printer site (I've misplaced the

URL,

Quoted 1 line

so you'll need to search for it) report anything special about it and

Linux?

Quoted 2 lines

4. What does its entry in /etc/printcap look like?

Maybe a problem here. The File reads

# This file was automatically generated by cupsd(8) from the

# /etc/cups/printers.conf file.  All changes to this file
# will be lost.
Printer:
Quoted 2 lines

5. How are you trying to print under Linux? (What apps are you printing

from?)

I tried several different apps and all failed to print.

Quoted 2 lines

6. What happens if you try to dump a file directly to the printer? (How

you

Quoted 5 lines

do this depends on the answer to Q1, but an example would be: "cat /etc/passwd >/dev/lp0").

7. Assuming you are using a typical lpd daemon, what do these result in?

Quoted 7 lines

A. lpr -pdefault /etc/passwd
B. lpq

(Change "default" if the printer use a different printcap entry.)

8. Did this printer work under any other version fo Linux, or is this your first try using it with a Linux system? If the first, please provide

details.

Quoted 12 lines

No problems under an old version of Mandrake. The printer is a HP Laserjet 1100 which is well supported.

Quoted 4 lines

9. Does your general description of the problem conceal any pattern you've seen? For example, after a boot/init, the first attempt to print works but not later ones? Or power-cycling the printer causes printing

temporarily to

Quoted 5 lines

resume? Or ... ???

(BTW, there is nothing special about /etc/passwd except that it is a file that I know must be present on your system. Feel free to substitute any plain-text file that you prefer.)

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#4 lore raw
In reply to Ray Olszewski

My apologies for incomplete answers. I am trying to figure how to find the answers to your questions.

Quoted 4 lines

1. How is your printer physically connected to the system? (parport, serial, USB, network?) If it is a parport printer, do you have all the right modules installed?

The printer is connected by a cable to the computer but it is not USB.

Quoted 2 lines

2. Which lpd daemon does Mandrake 9 use?

I don't know but will look this up.

Quoted 3 lines

3. What printer is it? Does the Linux printer site (I've misplaced the URL, so you'll need to search for it) report anything special about it and Linux?

HP Laserjet 1100 but there is nothing special listed on the Linux printer site about the printer.

Quoted 2 lines

4. What does its entry in /etc/printcap look like?

# This file was automatically generated by cupsd(8) from the

# /etc/cups/printers.conf file.  All changes to this file
# will be lost.
Printer:
Quoted 2 lines

5. How are you trying to print under Linux? (What apps are you printing from?)

Gnome Ximian Evolution, KWord, Kspread, Mozilla.

Quoted 4 lines

6. What happens if you try to dump a file directly to the printer? (How you do this depends on the answer to Q1, but an example would be: "cat /etc/passwd >/dev/lp0").

Don't understand but I am checking on this.

Quoted 7 lines

7. Assuming you are using a typical lpd daemon, what do these result in?

A. lpr -pdefault /etc/passwd
B. lpq

(Change "default" if the printer use a different printcap entry.)

Checking this out. (Ie. Don't understand.)

Quoted 3 lines

8. Did this printer work under any other version fo Linux, or is this your first try using it with a Linux system? If the first, please provide details.

Worked ok under an older version of Mandrake.

Quoted 5 lines

9. Does your general description of the problem conceal any pattern you've seen? For example, after a boot/init, the first attempt to print works but not later ones? Or power-cycling the printer causes printing temporarily to resume? Or ... ???

I still can't find a pattern. I haven't been able to figure out when the printing finally comes.

Quoted 7 lines

(BTW, there is nothing special about /etc/passwd except that it is a file that I know must be present on your system. Feel free to substitute any plain-text file that you prefer.)

Quoted 5 lines

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