GSP on A500 - Level 14 Alert - Output overvoltage?
parisc,
Just a quick flitting question that has been in
the back of my mind. When working with an A500
that I have, during a GSP powerdown using "PC",
I get the following error:
************* SYSTEM ALERT **************
SYSTEM NAME: firin
DATE: 10/19/2002 TIME: 00:24:23
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation
REASON FOR ALERT
SOURCE: 4 = power
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 5 = output overvoltage
LEDs: RUN ATTENTION FAULT REMOTE POWER
OFF OFF OFF OFF FLASHSystem Power is Off.
0x002000E544FF404F 00000000 00000000 - type 0 = Data Field Unused 0x582008E544FF404F 00006609 13001817 - type 11 = Timestamp 10/19/2002 00:24:23
A: ack read of this entry - X: Disable all future alert messages Anything else skip redisplay the log entry
->Choice:
Is this bad for my hardware :} It was ever so nice when I was kernel hacking and I could remotely control the box's power. However, after such an error I'm told that:
The system did not respond to the Power-On command. Turn the system power switch Off and On again to reset the system.
Which means I need to be there physically :(
Any help on the matter would be much appreciated.
c.
Carlos O'Donell wrote:
...
Quoted 2 lines
SOURCE DETAIL: 4 = high voltage DC power SOURCE ID: FF
PROBLEM DETAIL: 5 = output overvoltage
this would suggest your site has a voltage regulation problem. you might get out a DVM and see if that's a persistent problem.
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Is this bad for my hardware :}
I'd think yes. normally the power supplies are designed to handle something like 5-10% input power variation.
Quoted 2 lines
The system did not respond to the Power-On command. Turn the system power switch Off and On again to reset the system.
I'd unplug the power too just to be sure it's really reset.
grant
Grant,
Quoted 2 lines
this would suggest your site has a voltage regulation problem. you might get out a DVM and see if that's a persistent problem.
By 'site' do you mean 'external AC'?
I had assumed that the issue dealt with the internal switching supply doing the damage.
I shall put the system behind a better UPS and see if the problem goes away.
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I'd unplug the power too just to be sure it's really reset.
Good point.
c.
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I had assumed that the issue dealt with the internal switching supply doing the damage.
Yes, the message indicated that the problem was with a DC supply voltage. If it's internal, this could damage the circuits in the system. CPU chips normally have very tight voltage requirements for proper operation. I would check the manual to see what is recommended when this error occurs. You measure the voltages on an unused drive connector, etc.
Dave
Signature · 2 lines
J. David Anglin [email protected] National Research Council of Canada (613) 990-0752 (FAX: 952-6605)
Quoted 1 line · Carlos O'Donell
By 'site' do you mean 'external AC'?
yes.
Quoted 2 lines
I had assumed that the issue dealt with the internal switching supply doing the damage.
hmm...you might be right.
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I shall put the system behind a better UPS and see if the problem goes away.
I'd still measure UPS output just to rule that out.
(Ie something easy to do and something I expect the HW to monitor).
grant