Microsoft wireless usb mouse frequently fails to detect in ubuntu 15.10/16.04
Hello all,
I am using ubuntu 16.04 (upgraded yesterday from 15.10) on Dell inspiron 15 3000 series (core i7). While using Microsoft wireless mouse, it fails to detect most of the time. The issue is not there when I use the same mouse in Windows / other linux distro / TV / PS4 etc. Here is the Kernel log for the failure.
----------------------------------------------------
[ 74.186391] usb 1-1.3: new full-speed USB device number 7 using ehci-pci [ 74.258396] usb 1-1.3: device descriptor read/64, error -32 [ 74.434356] usb 1-1.3: device descriptor read/64, error -32 [ 74.610315] usb 1-1.3: new full-speed USB device number 8 using ehci-pci [ 74.682322] usb 1-1.3: device descriptor read/64, error -32 [ 74.858322] usb 1-1.3: device descriptor read/64, error -32 [ 75.034320] usb 1-1.3: new full-speed USB device number 9 using ehci-pci [ 75.446330] usb 1-1.3: device not accepting address 9, error -32 [ 75.518334] usb 1-1.3: new full-speed USB device number 10 using ehci-pci [ 75.926331] usb 1-1.3: device not accepting address 10, error -32 [ 75.926400] usb 1-1-port3: unable to enumerate USB device [ 93.835769] usb 1-1.3: new full-speed USB device number 11 using ehci-pci [ 93.908028] usb 1-1.3: device descriptor read/64, error -32 [ 94.084569] usb 1-1.3: device descriptor read/64, error -32 [ 94.261110] usb 1-1.3: new full-speed USB device number 12 using ehci-pci [ 94.333337] usb 1-1.3: device descriptor read/64, error -32 [ 94.509893] usb 1-1.3: device descriptor read/64, error -32 [ 94.686342] usb 1-1.3: new full-speed USB device number 13 using ehci-pci [ 95.095548] usb 1-1.3: device not accepting address 13, error -32 [ 95.167686] usb 1-1.3: new full-speed USB device number 14 using ehci-pci [ 95.576740] usb 1-1.3: device not accepting address 14, error -32 [ 95.576848] usb 1-1-port3: unable to enumerate USB device
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After multiple connect/disconnect of the wireless dongle, it finally detects. Here is the detection log.
------------------------------------------------------
[ 110.221269] usb 1-1.3: new full-speed USB device number 15 using ehci-pci [ 110.319427] usb 1-1.3: New USB device found, idVendor=045e, idProduct=0745 [ 110.319431] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 110.319433] usb 1-1.3: Product: Microsoft? 2.4GHz Transceiver v8.0 [ 110.319435] usb 1-1.3: Manufacturer: Microsoft [ 110.361146] usbcore: registered new interface driver usbhid [ 110.361151] usbhid: USB HID core driver [ 110.380274] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.0/0003:045E:0745.0002/input/input14 [ 110.433886] hid-generic 0003:045E:0745.0002: input,hidraw1: USB HID v1.11 Keyboard [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input0 [ 110.434274] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:045E:0745.0003/input/input15 [ 110.489634] hid-generic 0003:045E:0745.0003: input,hidraw2: USB HID v1.11 Mouse [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input1 [ 110.500335] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.2/0003:045E:0745.0004/input/input16 [ 110.553640] hid-generic 0003:045E:0745.0004: input,hiddev0,hidraw3: USB HID v1.11 Device [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input2
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I am not sure of this weird behaviour. Is there some issue with ubuntu kernel for input device? or is there a problem with microsoft mouse driver?
regards
-Shekhar
++ adding ubuntu kernel team
Quoted 67 lines · rootsr
Hello all,
I am using ubuntu 16.04 (upgraded yesterday from 15.10) on Dell inspiron 15 3000 series (core i7). While using Microsoft wireless mouse, it fails to detect most of the time. The issue is not there when I use the same mouse in Windows / other linux distro / TV / PS4 etc.
Here is the Kernel log for the failure.
----------------------------------------------------[ 74.186391] usb 1-1.3: new full-speed USB device number 7 using ehci-pci [ 74.258396] usb 1-1.3: device descriptor read/64, error -32 [ 74.434356] usb 1-1.3: device descriptor read/64, error -32 [ 74.610315] usb 1-1.3: new full-speed USB device number 8 using ehci-pci [ 74.682322] usb 1-1.3: device descriptor read/64, error -32 [ 74.858322] usb 1-1.3: device descriptor read/64, error -32 [ 75.034320] usb 1-1.3: new full-speed USB device number 9 using ehci-pci [ 75.446330] usb 1-1.3: device not accepting address 9, error -32 [ 75.518334] usb 1-1.3: new full-speed USB device number 10 using ehci-pci [ 75.926331] usb 1-1.3: device not accepting address 10, error -32 [ 75.926400] usb 1-1-port3: unable to enumerate USB device [ 93.835769] usb 1-1.3: new full-speed USB device number 11 using ehci-pci [ 93.908028] usb 1-1.3: device descriptor read/64, error -32 [ 94.084569] usb 1-1.3: device descriptor read/64, error -32 [ 94.261110] usb 1-1.3: new full-speed USB device number 12 using ehci-pci [ 94.333337] usb 1-1.3: device descriptor read/64, error -32 [ 94.509893] usb 1-1.3: device descriptor read/64, error -32 [ 94.686342] usb 1-1.3: new full-speed USB device number 13 using ehci-pci [ 95.095548] usb 1-1.3: device not accepting address 13, error -32 [ 95.167686] usb 1-1.3: new full-speed USB device number 14 using ehci-pci [ 95.576740] usb 1-1.3: device not accepting address 14, error -32 [ 95.576848] usb 1-1-port3: unable to enumerate USB device-----------------------------------------------------------------
After multiple connect/disconnect of the wireless dongle, it finally detects. Here is the detection log.
------------------------------------------------------[ 110.221269] usb 1-1.3: new full-speed USB device number 15 using ehci-pci [ 110.319427] usb 1-1.3: New USB device found, idVendor=045e, idProduct=0745 [ 110.319431] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 110.319433] usb 1-1.3: Product: Microsoft? 2.4GHz Transceiver v8.0 [ 110.319435] usb 1-1.3: Manufacturer: Microsoft [ 110.361146] usbcore: registered new interface driver usbhid [ 110.361151] usbhid: USB HID core driver [ 110.380274] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.0/0003:045E:0745.0002/input/input14 [ 110.433886] hid-generic 0003:045E:0745.0002: input,hidraw1: USB HID v1.11 Keyboard [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input0 [ 110.434274] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:045E:0745.0003/input/input15 [ 110.489634] hid-generic 0003:045E:0745.0003: input,hidraw2: USB HID v1.11 Mouse [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input1 [ 110.500335] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.2/0003:045E:0745.0004/input/input16 [ 110.553640] hid-generic 0003:045E:0745.0004: input,hiddev0,hidraw3: USBHID v1.11 Device [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input2
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Quoted 7 lines
I am not sure of this weird behaviour. Is there some issue with ubuntu kernel for input device? or is there a problem with microsoft mouse driver?
regards
-Shekhar
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[2016-04-21T10:23:01+0530]: "rootsr" (rootsr):
,----[ rootsr ]
| [ 74.186391] usb 1-1.3: new full-speed USB device number 7 using ehci-pci | [ 74.258396] usb 1-1.3: device descriptor read/64, error -32
`----
see if this helps : http://askubuntu.com/questions/117524/usb-device-not-accepting-address
--
kind regards
anupam
Quoted 7 lines · rootsr
Hello all,
I am using ubuntu 16.04 (upgraded yesterday from 15.10) on Dell inspiron 15 3000 series (core i7). While using Microsoft wireless mouse, it fails to detect most of the time. The issue is not there when I use the same mouse in Windows / other linux distro / TV / PS4 etc.
Do you run those other tests on the Dell Inspiron or on other machines?
Quoted 41 lines
Here is the Kernel log for the failure.
----------------------------------------------------[ 74.186391] usb 1-1.3: new full-speed USB device number 7 using ehci-pci [ 74.258396] usb 1-1.3: device descriptor read/64, error -32 [ 74.434356] usb 1-1.3: device descriptor read/64, error -32 [ 74.610315] usb 1-1.3: new full-speed USB device number 8 using ehci-pci [ 74.682322] usb 1-1.3: device descriptor read/64, error -32 [ 74.858322] usb 1-1.3: device descriptor read/64, error -32 [ 75.034320] usb 1-1.3: new full-speed USB device number 9 using ehci-pci [ 75.446330] usb 1-1.3: device not accepting address 9, error -32 [ 75.518334] usb 1-1.3: new full-speed USB device number 10 using ehci-pci [ 75.926331] usb 1-1.3: device not accepting address 10, error -32 [ 75.926400] usb 1-1-port3: unable to enumerate USB device [ 93.835769] usb 1-1.3: new full-speed USB device number 11 using ehci-pci [ 93.908028] usb 1-1.3: device descriptor read/64, error -32 [ 94.084569] usb 1-1.3: device descriptor read/64, error -32 [ 94.261110] usb 1-1.3: new full-speed USB device number 12 using ehci-pci [ 94.333337] usb 1-1.3: device descriptor read/64, error -32 [ 94.509893] usb 1-1.3: device descriptor read/64, error -32 [ 94.686342] usb 1-1.3: new full-speed USB device number 13 using ehci-pci [ 95.095548] usb 1-1.3: device not accepting address 13, error -32 [ 95.167686] usb 1-1.3: new full-speed USB device number 14 using ehci-pci [ 95.576740] usb 1-1.3: device not accepting address 14, error -32 [ 95.576848] usb 1-1-port3: unable to enumerate USB device-----------------------------------------------------------------
After multiple connect/disconnect of the wireless dongle, it finally detects. Here is the detection log.
------------------------------------------------------[ 110.221269] usb 1-1.3: new full-speed USB device number 15 using ehci-pci [ 110.319427] usb 1-1.3: New USB device found, idVendor=045e, idProduct=0745 [ 110.319431] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 110.319433] usb 1-1.3: Product: Microsoft? 2.4GHz Transceiver v8.0 [ 110.319435] usb 1-1.3: Manufacturer: Microsoft [ 110.361146] usbcore: registered new interface driver usbhid [ 110.361151] usbhid: USB HID core driver [ 110.380274] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.0/0003:045E:0745.0002/input/input14 [ 110.433886] hid-generic 0003:045E:0745.0002: input,hidraw1: USB HID v1.11 Keyboard [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input0 [ 110.434274] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.1/0003:045E:0745.0003/input/input15 [ 110.489634] hid-generic 0003:045E:0745.0003: input,hidraw2: USB HID v1.11 Mouse [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input1 [ 110.500335] input: Microsoft Microsoft? 2.4GHz Transceiver v8.0 as /devices/pci0000:00/0000:00:1d.0/usb1/1-1/1-1.3/1-1.3:1.2/0003:045E:0745.0004/input/input16 [ 110.553640] hid-generic 0003:045E:0745.0004: input,hiddev0,hidraw3: USB HID v1.11 Device [Microsoft Microsoft? 2.4GHz Transceiver v8.0] on usb-0000:00:1d.0-1.3/input2
Quoted 5 lines
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I am not sure of this weird behaviour. Is there some issue with ubuntu kernel for input device? or is there a problem with microsoft mouse driver?
As far as I can tell, this is a hardware problem. Not a software problem.
Alan Stern