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regarding frequent head unload problem

DISCUSSION Paul Rolland (ポール・ロラン) 4 participants 5 messages Sep 29, 2008 1 message not in the archive libata

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#1 lore raw

Hello,

Quoted 21 lines · On Mon, 29 Sep 2008 17:02:33 +0900 Tejun Heo <[email protected]> wrote:

Hello,

I'm writing to everyone who reported to me or linux-ide about frequent head unload problem and the report is not yet committed to storage-fixup.conf.

I'm a bit worried about the explosion of reports because I really wanna avoid creating false entries as they will increase power consumption on Linux unnecessarily. I've just updated the Known Issues wiki page. Here are the update parts.

Note that modern laptop drives are supposed to unload frequently to save power. Unless the unloading is excessive, disabling powersaving is not a good idea. It seems that most modern drives are rated for 600,000 load/unload cycles which translates to about two years of uptime at 35 unloads per hour. Even when assuming continuous 12 hours of usage everyday, this means the drive will only reach its rated load/unload cycle limit after four years and shouldn't be considered malfunctioning. Please only report cases where the expected uptime is significantly lower than two years.

Quoted 2 lines

... Also, please include how many times the drive unloads the head per-hour under nominal usage without any adjustment.

I also have the following :
[root@tux ~]# while : ; do smartctl --all /dev/sda | grep ^193; sleep 60; done

193 Load_Cycle_Count 0x0012 075 075 000  Old_age Always  - 257584 
193 Load_Cycle_Count 0x0012 075 075 000  Old_age Always  - 257590 
193 Load_Cycle_Count 0x0012 075 075 000  Old_age Always  - 257593

and counting up...
The machine is not an HP one, but a Dell Inspiron 6400. The disk is :

/dev/sda:

Model=Hitachi HTS542525K9SA00 , FwRev=BBFOC31P, SerialNo=071007BB0F00WDGA8U9C
Config={ HardSect NotMFM HdSw>15uSec Fixed DTR>10Mbs } RawCHS=16383/16/63, TrkSize=0, SectSize=0, ECCbytes=4 BuffType=DualPortCache, BuffSize=7229kB, MaxMultSect=16, MultSect=?8? CurCHS=16383/16/63, CurSects=16514064, LBA=yes, LBAsects=268435455 IORDY=on/off, tPIO={min:120,w/IORDY:120}, tDMA={min:120,rec:120} PIO modes: pio0 pio1 pio2 pio3 pio4
DMA modes: mdma0 mdma1 mdma2
UDMA modes: udma0 udma1 udma2 udma3 udma4 udma5 AdvancedPM=yes: mode=0x80 (128) WriteCache=enabled
Drive conforms to: unknown: ATA/ATAPI-2,3,4,5,6,7

* signifies the current active mode

[root@tux ~]# hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media

        Model Number:       Hitachi HTS542525K9SA00                 
        Serial Number:      071007BB0F00WDGA8U9C
        Firmware Revision:  BBFOC31P
        Transport:          Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5; Revision: ATA8-AST T13 Project D1697 Revision 0b

Standards:
Supported: 8 7 6 5
Likely used: 8
Configuration:

        Logical         max     current
        cylinders       16383   16383
        heads           16      16
        sectors/track   63      63
        --
        CHS current addressable sectors:   16514064
        LBA    user addressable sectors:  268435455
        LBA48  user addressable sectors:  488397168
        device size with M = 1024*1024:      238475 MBytes
        device size with M = 1000*1000:      250059 MBytes (250 GB)

Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Vendor, no device specific minimum R/W multiple sector transfer: Max = 16 Current = 8 Advanced power management level: 128 (0x80)
Recommended acoustic management value: 128, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
Power-Up In Standby feature set
* SET_FEATURES required to spinup after power up
SET_MAX security extension
Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* IDLE_IMMEDIATE with UNLOAD
* WRITE_UNCORRECTABLE command
* SATA-I signaling speed (1.5Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
* unknown 76[12]
Non-Zero buffer offsets in DMA Setup FIS
DMA Setup Auto-Activate optimization Device-initiated interface power management In-order data delivery
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT LBA Segment Access (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)
Security:
Master password revision code = 65534
supported
not enabled
not locked
frozen
not expired: security count
supported: enhanced erase
106min for SECURITY ERASE UNIT. 108min for ENHANCED SECURITY ERASE UNIT.
Checksum: correct

The machine is running Linux 2.6.27-rc5.

Quoted 4 lines

Machines currently on the storage.fixup list are (or at least supposed to be) the extreme cases where the drive unloads its head multiple times per minute decreasing its life expectancy to under a year. Please double check your machine falls into this category.

Seems that I do :(

Can I help in any way ?

Regards,
Paul

Signature · 9 lines
Paul Rolland                                E-Mail : rol(at)witbe.net
CTO - Witbe.net SA                          Tel. +33 (0)1 47 67 77 77
Les Collines de l'Arche                     Fax. +33 (0)1 47 67 77 99
F-92057 Paris La Defense                    RIPE : PR12-RIPE

Please no HTML, I'm not a browser - Pas d'HTML, je ne suis pas un navigateur 
"Some people dream of success... while others wake up and work hard at it" 

There's no heavier burden than a great potential.
#2 lore raw

Hello,

Quoted 12 lines · On Mon, 29 Sep 2008 11:00:17 +0200 Paul Rolland (ポール・ロラン) <[email protected]>…

Hello,

Quoted 5 lines · On Mon, 29 Sep 2008 17:02:33 +0900 Tejun Heo <[email protected]> wrote:

Hello,

I'm writing to everyone who reported to me or linux-ide about frequent head unload problem and the report is not yet committed to storage-fixup.conf.

Quoted 6 lines

I also have the following :
[root@tux ~]# while : ; do smartctl --all /dev/sda | grep ^193; sleep 60; done 193 Load_Cycle_Count 0x0012 075 075 000 Old_age Always - 257584

193 Load_Cycle_Count 0x0012 075 075 000  Old_age Always  - 257590 
193 Load_Cycle_Count 0x0012 075 075 000  Old_age Always  - 257593

Please note that hdparm -B255 /dev/sda also fixes the issue... Now added to rc.local ;)

Regards,
Paul

Signature · 9 lines
Paul Rolland                                E-Mail : rol(at)witbe.net
CTO - Witbe.net SA                          Tel. +33 (0)1 47 67 77 77
Les Collines de l'Arche                     Fax. +33 (0)1 47 67 77 99
F-92057 Paris La Defense                    RIPE : PR12-RIPE

Please no HTML, I'm not a browser - Pas d'HTML, je ne suis pas un navigateur 
"Some people dream of success... while others wake up and work hard at it" 

Alcoholics Anonymous is when you get to drink under someone else's name.
#3 lore raw
In reply to a message not in the archive

Date: Mon, 29 Sep 2008 17:02:33 +0900
From: Tejun Heo <[email protected]>

Hello,

I'm writing to everyone who reported to me or linux-ide about frequent head unload problem and the report is not yet committed to storage-fixup.conf.

I'm a bit worried about the explosion of reports because I really wanna avoid creating false entries as they will increase power consumption on Linux unnecessarily. I've just updated the Known Issues wiki page. Here are the update parts.

Note that modern laptop drives are supposed to unload frequently to save power. Unless the unloading is excessive, disabling powersaving is not a good idea. It seems that most modern drives are rated for 600,000 load/unload cycles which translates to about two years of uptime at 35 unloads per hour. Even when assuming continuous 12 hours of usage everyday, this means the drive will only reach its rated load/unload cycle limit after four years and shouldn't be considered malfunctioning. Please only report cases where the expected uptime is significantly lower than two years.

... Also, please include how many times the drive unloads the head per-hour under nominal usage without any adjustment.

Machines currently on the storage.fixup list are (or at least supposed to be) the extreme cases where the drive unloads its head multiple times per minute decreasing its life expectancy to under a year. Please double check your machine falls into this category.

Mine was unloading multiple times per minute. It had accumulated 70,000 cycles within the first month or two of use.

Signature · 8 lines
Robert Krawitz                                     <[email protected]>

Tall Clubs International  --  http://www.tall.org/ or 1-888-IM-TALL-2
Member of the League for Programming Freedom -- mail [email protected]
Project lead for Gutenprint   --    http://gimp-print.sourceforge.net

"Linux doesn't dictate how I work, I dictate how Linux works."
--Eric Crampton
#4 lore raw

Hi,
My HD seems to unload several times a minute.

root@omar-laptop:~# while : ; do smartctl --all /dev/sda | grep ^193;
sleep 60; done
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3249
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3251
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3251
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3253
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3256
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3258
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3262
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3264
193 Load_Cycle_Count        0x0032   199   199   000    Old_age
Always       -       3266
root@omar-laptop:~# hdparm -I /dev/sda

/dev/sda:

ATA device, with non-removable media

Model Number:       WDC WD2500BEVS-75UST0
Serial Number:      WD-WXE708HR3348
Firmware Revision:  01.01A01

Standards:
Supported: 8 7 6 5
Likely used: 8
Configuration:
Logical max current
cylinders 16383 16383
heads 16 16
sectors/track 63 63
--

CHS current addressable sectors:   16514064
LBA    user addressable sectors:  268435455
LBA48  user addressable sectors:  488397168

device size with M = 1024*1024: 238475 MBytes
device size with M = 1000*1000: 250059 MBytes (250 GB)
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, with device specific minimum R/W multiple sector transfer: Max = 16 Current = 8
Advanced power management level: 128
Recommended acoustic management value: 128, current value: 254
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4
Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
Enabled Supported:
* SMART feature set
Security Mode feature set
* Power Management feature set
* Write cache
* Look-ahead
* Host Protected Area feature set
* WRITE_BUFFER command
* READ_BUFFER command
* NOP cmd
* DOWNLOAD_MICROCODE
* Advanced Power Management feature set
SET_MAX security extension
* Automatic Acoustic Management feature set
* 48-bit Address feature set
* Device Configuration Overlay feature set
* Mandatory FLUSH_CACHE
* FLUSH_CACHE_EXT
* SMART error logging
* SMART self-test
* General Purpose Logging feature set
* WRITE_{DMA|MULTIPLE}_FUA_EXT
* 64-bit World wide name
* IDLE_IMMEDIATE with UNLOAD
* Segmented DOWNLOAD_MICROCODE
* SATA-I signaling speed (1.5Gb/s)
* Native Command Queueing (NCQ)
* Host-initiated interface power management
* Phy event counters
DMA Setup Auto-Activate optimization
Device-initiated interface power management
* Software settings preservation
* SMART Command Transport (SCT) feature set
* SCT Long Sector Access (AC1)
* SCT LBA Segment Access (AC2)
* SCT Error Recovery Control (AC3)
* SCT Features Control (AC4)
* SCT Data Tables (AC5)

    unknown 206[12] (vendor specific)
    unknown 206[13] (vendor specific)

Security:
Master password revision code = 65534 supported
not enabled
not locked
frozen
not expired: security count
not supported: enhanced erase
92min for SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee25720269e NAA : 5
IEEE OUI : 14ee
Unique ID : 25720269e
Checksum: correct

This is a Dell Inspiron 1318
2.6.24-19-generic #1 SMP Wed Aug 20 22:56:21 UTC 2008 i686 GNU/Linux

root@omar-laptop:~# smartctl --all /dev/sda
smartctl version 5.37 [i686-pc-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/

=== START OF INFORMATION SECTION ===

Device Model:     WDC WD2500BEVS-75UST0
Serial Number:    WD-WXE708HR3348
Firmware Version: 01.01A01
User Capacity:    250,059,350,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Mon Sep 29 18:32:08 2008 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever been run.
Total time to complete Offline
data collection: (9180) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support. Suspend Offline collection upon new command.
Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 110) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.

SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE
UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 200 200 051 Pre-fail
Always - 0
3 Spin_Up_Time 0x0003 188 187 021 Pre-fail
Always - 1600
4 Start_Stop_Count 0x0032 100 100 000 Old_age
Always - 118
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail
Always - 0
7 Seek_Error_Rate 0x000e 100 253 051 Old_age
Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age
Always - 161
10 Spin_Retry_Count 0x0012 100 100 051 Old_age
Always - 0
11 Calibration_Retry_Count 0x0012 100 253 051 Old_age
Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age
Always - 95
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age
Always - 9
193 Load_Cycle_Count 0x0032 199 199 000 Old_age
Always - 3274
194 Temperature_Celsius 0x0022 115 104 000 Old_age
Always - 32
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age
Always - 0
197 Current_Pending_Sector 0x0012 200 200 000 Old_age
Always - 0
198 Offline_Uncorrectable 0x0010 100 253 000 Old_age
Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age
Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 051 Old_age
Offline - 0
240 Head_Flying_Hours 0x0032 100 100 000 Old_age
Always - 190
241 Unknown_Attribute 0x0032 195 195 000 Old_age
Always - 5763852624323
242 Unknown_Attribute 0x0032 200 200 000 Old_age
Always - 522340900

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining
LifeTime(hours) LBA_of_first_error

# 1  Short offline       Completed without error       00%         4         -
# 2  Short offline       Completed without error       00%         1         -
# 3  Short offline       Completed without error       00%         0         -
# 4  Short offline       Completed without error       00%         0         -

SMART Selective self-test log data structure revision number 1

 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing

Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

Hope this helps.

Best Regards

Quoted 38 lines · Robert Krawitz

Date: Mon, 29 Sep 2008 17:02:33 +0900
From: Tejun Heo <[email protected]>

Hello,

I'm writing to everyone who reported to me or linux-ide about frequent head unload problem and the report is not yet committed to storage-fixup.conf.

I'm a bit worried about the explosion of reports because I really wanna avoid creating false entries as they will increase power consumption on Linux unnecessarily. I've just updated the Known Issues wiki page. Here are the update parts.

Note that modern laptop drives are supposed to unload frequently to save power. Unless the unloading is excessive, disabling powersaving is not a good idea. It seems that most modern drives are rated for 600,000 load/unload cycles which translates to about two years of uptime at 35 unloads per hour. Even when assuming continuous 12 hours of usage everyday, this means the drive will only reach its rated load/unload cycle limit after four years and shouldn't be considered malfunctioning. Please only report cases where the expected uptime is significantly lower than two years.

... Also, please include how many times the drive unloads the head per-hour under nominal usage without any adjustment.

Machines currently on the storage.fixup list are (or at least supposed to be) the extreme cases where the drive unloads its head multiple times per minute decreasing its life expectancy to under a year. Please double check your machine falls into this category.

Mine was unloading multiple times per minute. It had accumulated 70,000 cycles within the first month or two of use.

--
Robert Krawitz <[email protected]>

Quoted 7 lines

Tall Clubs International -- http://www.tall.org/ or 1-888-IM-TALL-2 Member of the League for Programming Freedom -- mail [email protected]
Project lead for Gutenprint -- http://gimp-print.sourceforge.net

"Linux doesn't dictate how I work, I dictate how Linux works." --Eric Crampton

--
Am I the Alien?? I guess we will never know :-)

#5 lore raw
In reply to a message not in the archive
Quoted 9 lines · Tejun Heo

Hello,

I'm writing to everyone who reported to me or linux-ide about frequent head unload problem and the report is not yet committed to storage-fixup.conf.

I'm a bit worried about the explosion of reports because I really wanna avoid creating false entries as they will increase power consumption on Linux unnecessarily. [...]

Hi,

I understand your concern. It mainly comes down to how much earlier your battery is drained I guess (without taking the "green" aspect into account). Would anyone have any numbers on that? If not, we could do a test ourselves (torturing our drives for a few hours extra, percentage-wise the extra wear and tear is limited).

The amount of power saved will probably differ between drive manufacturers & models as well. My gut feeling is that it won't make that much of a difference, but it's indeed something to think about.

Greetings,

Pascal