BUG: suspend/resume does not work on G62 notebook PC
Hello,
I need to report a bug on suspend/resume that's not working on my HP G62 notebook PC.
I've been having this problem since testing Ubuntu Natty Beta 1 iso and I'm still having it with Ubuntu Oneiric.
My laptop is a HP model G62.
During the "Extended Suspend/Resume test"
(http://testcases.qa.ubuntu.com/System/SuspendResume), all tests run with "sudo /usr/share/checkbox/scripts/suspend_test --full" fail with
message: "SUSPEND FAILED, did not go to sleep".
Also Hibernate/Resume smoke test does not work, the screen goes black for a few seconds, more or less 15 and then password is required and you go back to the users session.
This is the bug opened on launchpad with all the details:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/752881
Signature · 3 lines
Carla Sella email: [email protected] https://launchpad.net/~carla-sella
Quoted 5 lines · Carla Sella
Hello,
I need to report a bug on suspend/resume that's not working on my HP G62 notebook PC.
I've been having this problem since testing Ubuntu Natty Beta 1 iso and I'm still having it with Ubuntu Oneiric.
What kernel version is that?
Can you try the 3.2-rc1 release?
thanks,
greg k-h
Quoted 3 lines
What kernel version is that?
The latest test was done on Ubuntu kernel 3.1.0-999:
Quoted 2 lines
Can you try the 3.2-rc1 release?
Yes I will try and report the results.
Thank you.
Carla
Carla Sella
email: [email protected]
https://launchpad.net/~carla-sella
What kernel version is that?
The latest test was done on Ubuntu kernel 3.1.0-999:
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2011-10-19-oneiric/linux-headers-3.1.0-999-generic_3.1.0-999.201110190711_amd64.deb <http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/daily/2011-10-19-oneiric/linux-headers-3.1.0-999-generic_3.1.0-999.201110190711_amd64.deb>
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2011-10-19-oneiric/linux-headers-3.1.0-999_3.1.0-999.201110190711_all.deb <http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/daily/2011-10-19-oneiric/linux-headers-3.1.0-999_3.1.0-999.201110190711_all.deb>
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/2011-10-19-oneiric/linux-image-3.1.0-999-generic_3.1.0-999.201110190711_amd64.deb <http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/daily/2011-10-19-oneiric/linux-image-3.1.0-999-generic_3.1.0-999.201110190711_amd64.deb>
Can you try the 3.2-rc1 release?
Yes I will try and report the results.
Thank you.
Carla
Quoted 4 lines
Can you try the 3.2-rc1 release?
Hello,
I installed kernel 3.2.0-rc1 but I'm having the same problems, this is the output of "sudo /usr/share/checkbox/scripts/suspend_test --full":
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
letozaf@letozaf-HP-G62:~$ sudo /usr/share/checkbox/scripts/suspend_test --full This script will attempt to suspend and resume your computer a number of times. Should the machine fail to resume, first attempt to manually resume it. If that fails power your system off and on which will generate an apport bug report automatically.
Press CTRL-C now to abort testing ...
*** TEST 1 -- suspend triggered via dbus message
*** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 2 -- suspend with AC disconnected
*** please ensure your AC cord is detached
*** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 3 -- suspend with AC connected
*** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 4 -- loss of AC while suspended
*** please remove the AC cord while the machine is suspended *** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 5 -- return of AC while suspended
*** please insert the AC cord while the machine is suspended *** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 6 -- battery drain during suspend
*** calculates overall power drain during a long-term suspend *** please ensure your AC cord is detached
*** machine will suspend for 20 minutes
*** press return when ready
SUSPEND FAILED, did not go to sleep
before: 3872 mWh
after: 3840 mWh
consumed: 32 mW
sleep seconds: 1236 sec
overall usage: 93 mW
*** TEST 7 -- 30 iteration variable delay suspend/resume stress test *** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** NOTE: there will be no further user interaction from this point *** press return when ready
delay 60 ...
SUSPEND FAILED, did not go to sleep
wait for 60 seconds
delay 58 ...
SUSPEND FAILED, did not go to sleep
wait for 58 seconds
delay 56 ...
SUSPEND FAILED, did not go to sleep
wait for 56 seconds
delay 54 ...
SUSPEND FAILED, did not go to sleep
wait for 54 seconds
delay 52 ...
SUSPEND FAILED, did not go to sleep
wait for 52 seconds
delay 50 ...
SUSPEND FAILED, did not go to sleep
wait for 50 seconds
delay 48 ...
SUSPEND FAILED, did not go to sleep
wait for 48 seconds
delay 46 ...
SUSPEND FAILED, did not go to sleep
wait for 46 seconds
delay 44 ...
SUSPEND FAILED, did not go to sleep
wait for 44 seconds
delay 42 ...
SUSPEND FAILED, did not go to sleep
wait for 42 seconds
delay 40 ...
SUSPEND FAILED, did not go to sleep
wait for 40 seconds
delay 38 ...
SUSPEND FAILED, did not go to sleep
wait for 38 seconds
delay 36 ...
SUSPEND FAILED, did not go to sleep
wait for 36 seconds
delay 34 ...
SUSPEND FAILED, did not go to sleep
wait for 34 seconds
delay 32 ...
SUSPEND FAILED, did not go to sleep
wait for 32 seconds
delay 30 ...
SUSPEND FAILED, did not go to sleep
wait for 30 seconds
delay 28 ...
SUSPEND FAILED, did not go to sleep
wait for 28 seconds
delay 26 ...
SUSPEND FAILED, did not go to sleep
wait for 26 seconds
delay 24 ...
SUSPEND FAILED, did not go to sleep
wait for 24 seconds
delay 22 ...
SUSPEND FAILED, did not go to sleep
wait for 22 seconds
delay 20 ...
SUSPEND FAILED, did not go to sleep
wait for 20 seconds
delay 18 ...
SUSPEND FAILED, did not go to sleep
wait for 18 seconds
delay 16 ...
SUSPEND FAILED, did not go to sleep
wait for 16 seconds
delay 14 ...
SUSPEND FAILED, did not go to sleep
wait for 14 seconds
delay 12 ...
SUSPEND FAILED, did not go to sleep
wait for 12 seconds
delay 10 ...
SUSPEND FAILED, did not go to sleep
wait for 10 seconds
delay 8 ...
SUSPEND FAILED, did not go to sleep
wait for 8 seconds
delay 6 ...
SUSPEND FAILED, did not go to sleep
wait for 6 seconds
delay 4 ...
SUSPEND FAILED, did not go to sleep
wait for 4 seconds
delay 2 ...
SUSPEND FAILED, did not go to sleep
wait for 2 seconds
*** Please report your results on the Ubuntu WIKI:
https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting
Battery Consumption: 93 mW
letozaf@letozaf-HP-G62:~$
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Test 1 did not work.
But all the other tests seemed to work as my laptop went on suspension, but when it come back from suspension, after about 30 seconds I got the message : "SUSPEND FAILED, did not go to sleep". As it did this also on the last test, this test lasted very long like about 50 minutes, more or less.
Also the "Hibernate/Resume smoke test " did not work, my laptop's screen went black for about 5 seconds and then I got the lock screen asking me for my password to go back to my session.
Carla Sella
email:[email protected]
https://launchpad.net/~carla-sella
Quoted 4 lines
Can you try the 3.2-rc1 release?
Hello,
I installed kernel 3.2.0-rc1 but I'm having the same problems, this is the output of "sudo /usr/share/checkbox/scripts/suspend_test --full":
-------------------------------------------------------------------------------------
letozaf@letozaf-HP-G62:~$ sudo /usr/share/checkbox/scripts/suspend_test --full This script will attempt to suspend and resume your computer a number of times. Should the machine fail to resume, first attempt to manually resume it. If that fails power your system off and on which will generate an apport bug report automatically.
Press CTRL-C now to abort testing ...
*** TEST 1 -- suspend triggered via dbus message
*** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 2 -- suspend with AC disconnected
*** please ensure your AC cord is detached
*** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 3 -- suspend with AC connected
*** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 4 -- loss of AC while suspended
*** please remove the AC cord while the machine is suspended *** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 5 -- return of AC while suspended
*** please insert the AC cord while the machine is suspended *** machine will suspend for 20 seconds
*** press return when ready
SUSPEND FAILED, did not go to sleep
*** TEST 6 -- battery drain during suspend
*** calculates overall power drain during a long-term suspend *** please ensure your AC cord is detached
*** machine will suspend for 20 minutes
*** press return when ready
SUSPEND FAILED, did not go to sleep
before: 3872 mWh
after: 3840 mWh
consumed: 32 mW
sleep seconds: 1236 sec
overall usage: 93 mW
*** TEST 7 -- 30 iteration variable delay suspend/resume stress test *** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** NOTE: there will be no further user interaction from this point *** press return when ready
delay 60 ...
SUSPEND FAILED, did not go to sleep
wait for 60 seconds
delay 58 ...
SUSPEND FAILED, did not go to sleep
wait for 58 seconds
delay 56 ...
SUSPEND FAILED, did not go to sleep
wait for 56 seconds
delay 54 ...
SUSPEND FAILED, did not go to sleep
wait for 54 seconds
delay 52 ...
SUSPEND FAILED, did not go to sleep
wait for 52 seconds
delay 50 ...
SUSPEND FAILED, did not go to sleep
wait for 50 seconds
delay 48 ...
SUSPEND FAILED, did not go to sleep
wait for 48 seconds
delay 46 ...
SUSPEND FAILED, did not go to sleep
wait for 46 seconds
delay 44 ...
SUSPEND FAILED, did not go to sleep
wait for 44 seconds
delay 42 ...
SUSPEND FAILED, did not go to sleep
wait for 42 seconds
delay 40 ...
SUSPEND FAILED, did not go to sleep
wait for 40 seconds
delay 38 ...
SUSPEND FAILED, did not go to sleep
wait for 38 seconds
delay 36 ...
SUSPEND FAILED, did not go to sleep
wait for 36 seconds
delay 34 ...
SUSPEND FAILED, did not go to sleep
wait for 34 seconds
delay 32 ...
SUSPEND FAILED, did not go to sleep
wait for 32 seconds
delay 30 ...
SUSPEND FAILED, did not go to sleep
wait for 30 seconds
delay 28 ...
SUSPEND FAILED, did not go to sleep
wait for 28 seconds
delay 26 ...
SUSPEND FAILED, did not go to sleep
wait for 26 seconds
delay 24 ...
SUSPEND FAILED, did not go to sleep
wait for 24 seconds
delay 22 ...
SUSPEND FAILED, did not go to sleep
wait for 22 seconds
delay 20 ...
SUSPEND FAILED, did not go to sleep
wait for 20 seconds
delay 18 ...
SUSPEND FAILED, did not go to sleep
wait for 18 seconds
delay 16 ...
SUSPEND FAILED, did not go to sleep
wait for 16 seconds
delay 14 ...
SUSPEND FAILED, did not go to sleep
wait for 14 seconds
delay 12 ...
SUSPEND FAILED, did not go to sleep
wait for 12 seconds
delay 10 ...
SUSPEND FAILED, did not go to sleep
wait for 10 seconds
delay 8 ...
SUSPEND FAILED, did not go to sleep
wait for 8 seconds
delay 6 ...
SUSPEND FAILED, did not go to sleep
wait for 6 seconds
delay 4 ...
SUSPEND FAILED, did not go to sleep
wait for 4 seconds
delay 2 ...
SUSPEND FAILED, did not go to sleep
wait for 2 seconds
*** Please report your results on the Ubuntu WIKI:
https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting
Battery Consumption: 93 mW
letozaf@letozaf-HP-G62:~$
---------------------------------------------------------------------------
Test 1 did not work.
But all the other tests seemed to work as my laptop went on suspension, but when it come back from suspension, after about 30 seconds I got the message : "SUSPEND FAILED, did not go to sleep".
As it did this also on the last test, this test lasted very long like about 50 minutes, more or less.
Also the "Hibernate/Resume smoke test " did not work, my laptop's screen went black for about 5 seconds and then I got the lock screen asking me for my password to go back to my session.
--
Carla Sella
email:[email protected]
https://launchpad.net/~carla-sella
Quoted 8 lines · Carla Sella
Quoted 3 lines
Can you try the 3.2-rc1 release?
Hello,
I installed kernel 3.2.0-rc1 but I'm having the same problems, this is the output of "sudo/usr/share/checkbox/scripts/suspend_test--full":
This is most likely the same problem that many people have encountered using the acpi cpuidle driver. It should be fixed on 3.2-rc2.
Arnd
Quoted 11 lines · Arnd Bergmann
Quoted 6 lines · Carla Sella
Quoted 2 lines
Can you try the 3.2-rc1 release?
Hello,
I installed kernel 3.2.0-rc1 but I'm having the same problems, this is the output of "sudo/usr/share/checkbox/scripts/suspend_test--full":This is most likely the same problem that many people have encountered using the acpi cpuidle driver. It should be fixed on 3.2-rc2.
Arnd
Hello,
I installed kernel 3.2-rc7 but the problem is not solved, I'm having the same problems as before. This is the output of the test I ran:
letozaf@letozaf-HP-G62:~$ sudo /usr/share/checkbox/scripts/suspend_test --full [sudo] password for letozaf: This script will attempt to suspend and resume your computer a number of times. Should the machine fail to resume, first attempt to manually resume it. If that fails power your system off and on which will generate an apport bug report automatically.
Press CTRL-C now to abort testing ...
*** TEST 1 -- suspend triggered via dbus message *** please ensure your AC cord is attached *** machine will suspend for 20 seconds *** press return
SUSPEND FAILED, did not go to sleep
*** TEST 2 -- suspend with AC disconnected *** please ensure your AC cord is detached *** machine will suspend for 20 seconds *** press return when ready when ready
My notebook did suspend for 20 seconds but got this message:
SUSPEND FAILED, did not go to sleep
*** TEST 3 -- suspend with AC connected *** please ensure your AC cord is attached *** machine will suspend for 20 seconds *** press return when ready
My notebook did suspend for 20 seconds but got this message:
SUSPEND FAILED, did not go to sleep
*** TEST 4 -- loss of AC while suspended
*** please remove the AC cord while the machine is suspended *** machine will suspend for 20 seconds
*** press return when ready
My notebook did suspend for 20 seconds but got this message:
SUSPEND FAILED, did not go to sleep
*** TEST 5 -- return of AC while suspended
*** please insert the AC cord while the machine is suspended *** machine will suspend for 20 seconds
*** press return when ready
My notebook did suspend for 20 seconds but got this message:
SUSPEND FAILED, did not go to sleep
*** TEST 6 -- battery drain during suspend
*** calculates overall power drain during a long-term suspend *** please ensure your AC cord is detached
*** machine will suspend for 20 minutes
*** press return when ready
My notebook did suspend for 20 minutes but got this message:
SUSPEND FAILED, did not go to sleep
before: 4064 mWh
after: 4064 mWh
consumed: 0 mW
sleep seconds: 1236 sec
overall usage: 0 mW
*** TEST 7 -- 30 iteration variable delay suspend/resume stress test *** please ensure your AC cord is attached
*** machine will suspend for 20 seconds
*** NOTE: there will be no further user interaction from this point *** press return when ready
delay 60 ...
SUSPEND FAILED, did not go to sleep wait for 60 seconds
delay 58 ...
SUSPEND FAILED, did not go to sleep wait for 58 seconds
delay 56 ...
SUSPEND FAILED, did not go to sleep wait for 56 seconds
delay 54 ...
SUSPEND FAILED, did not go to sleep wait for 54 seconds
delay 52 ...
SUSPEND FAILED, did not go to sleep wait for 52 seconds
delay 50 ...
SUSPEND FAILED, did not go to sleep wait for 50 seconds
delay 48 ...
SUSPEND FAILED, did not go to sleep wait for 48 seconds
delay 46 ...
SUSPEND FAILED, did not go to sleep wait for 46 seconds
delay 44 ...
SUSPEND FAILED, did not go to sleep wait for 44 seconds
delay 42 ...
SUSPEND FAILED, did not go to sleep wait for 42 seconds
delay 40 ...
SUSPEND FAILED, did not go to sleep wait for 40 seconds
delay 38 ...
SUSPEND FAILED, did not go to sleep wait for 38 seconds
delay 36 ...
SUSPEND FAILED, did not go to sleep wait for 36 seconds
delay 34 ...
SUSPEND FAILED, did not go to sleep wait for 34 seconds
delay 32 ...
SUSPEND FAILED, did not go to sleep wait for 32 seconds
delay 30 ...
SUSPEND FAILED, did not go to sleep wait for 30 seconds
delay 28 ...
SUSPEND FAILED, did not go to sleep wait for 28 seconds
delay 26 ...
SUSPEND FAILED, did not go to sleep wait for 26 seconds
delay 24 ...
SUSPEND FAILED, did not go to sleep wait for 24 seconds
delay 22 ...
SUSPEND FAILED, did not go to sleep wait for 22 seconds
delay 20 ...
SUSPEND FAILED, did not go to sleep wait for 20 seconds
delay 18 ...
SUSPEND FAILED, did not go to sleep wait for 18 seconds
delay 16 ...
SUSPEND FAILED, did not go to sleep wait for 16 seconds
delay 14 ...
SUSPEND FAILED, did not go to sleep wait for 14 seconds
delay 12 ...
SUSPEND FAILED, did not go to sleep wait for 12 seconds
delay 10 ...
SUSPEND FAILED, did not go to sleep wait for 10 seconds
delay 8 ...
SUSPEND FAILED, did not go to sleep wait for 8 seconds
delay 6 ...
SUSPEND FAILED, did not go to sleep wait for 6 seconds
delay 4 ...
SUSPEND FAILED, did not go to sleep wait for 4 seconds
delay 2 ...
SUSPEND FAILED, did not go to sleep wait for 2 seconds
*** Please report your results on the Ubuntu WIKI:
https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting
Battery Consumption: 0 mW
letozaf@letozaf-HP-G62:~$
On test7 all the suspensions occurred but were signaled as failed.
Signature · 3 lines
Carla Sella email: [email protected] https://launchpad.net/~carla-sella
[Adding linux-pm mailing list to CC.]
Quoted 7 lines · Carla Sella
Hello,
I need to report a bug on suspend/resume that's not working on my HP G62 notebook PC.
I've been having this problem since testing Ubuntu Natty Beta 1 iso and I'm still having it with Ubuntu Oneiric.
My laptop is a HP model G62.
Quoted 10 lines
During the "Extended Suspend/Resume test"
(http://testcases.qa.ubuntu.com/System/SuspendResume), all tests run with "sudo/usr/share/checkbox/scripts/suspend_test--full" fail with
message: "SUSPEND FAILED, did not go to sleep".
Also Hibernate/Resume smoke test does not work, the screen goes black for a few seconds, more or less 15 and then password is required and you go back to the users session.
This is the bug opened on launchpad with all the details:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/752881
Thanks,
Srivatsa S. Bhat