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Unable to get link beat with Niagara 2264 (Intel 82571EB) and e1000e driver on 3.4.4 (long)

DISCUSSION Bradley Chapman 2 participants 2 messages Aug 1, 2012 – Aug 2, 2012

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All,

(please CC me as I am not subscribed to netdev)

I recently acquired an Interface Masters Niagara 2264 quad-port GigE network card, based on the Intel 82571EB network controller (see http://www.interfacemasters.com/products/2264.html for details). Prior to using it in a new system I'm planning to build I decided to try it out on my desktop system, which uses as Asus M4A89TD/PRO USB3 motherboard with the AMD 890FX chipset and a BIOS dated 03/08/2011, running Debian 6.0.2.1.

I added the e1000e driver to my Linux 3.4.4 kernel config as a loadable module and inserted it, and got the following:

e1000e: Intel(R) PRO/1000 Network Driver - 1.9.5-k
e1000e: Copyright(c) 1999 - 2012 Intel Corporation.
e1000e 0000:06:00.0: Disabling ASPM L1
e1000e 0000:06:00.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:06:00.0: irq 91 for MSI/MSI-X
e1000e 0000:06:00.0: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8c
e1000e 0000:06:00.0: eth1: Intel(R) PRO/1000 Network Connection
e1000e 0000:06:00.0: eth1: MAC: 0, PHY: 4, PBA No: C98149-002
e1000e 0000:06:00.1: Disabling ASPM L1
e1000e 0000:06:00.1: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:06:00.1: irq 92 for MSI/MSI-X
udev[1123]: renamed network interface eth1 to eth2
e1000e 0000:06:00.1: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8d
e1000e 0000:06:00.1: eth1: Intel(R) PRO/1000 Network Connection
e1000e 0000:06:00.1: eth1: MAC: 0, PHY: 4, PBA No: C98149-002
e1000e 0000:05:00.0: Disabling ASPM L1
e1000e 0000:05:00.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:05:00.0: irq 93 for MSI/MSI-X
udev[8376]: renamed network interface eth1 to eth3
e1000e 0000:05:00.0: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8a
e1000e 0000:05:00.0: eth1: Intel(R) PRO/1000 Network Connection
e1000e 0000:05:00.0: eth1: MAC: 0, PHY: 4, PBA No: C98149-002
e1000e 0000:05:00.1: Disabling ASPM L1
e1000e 0000:05:00.1: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:05:00.1: irq 94 for MSI/MSI-X
udev[8400]: renamed network interface eth1 to eth4
e1000e 0000:05:00.1: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8b
e1000e 0000:05:00.1: eth1: Intel(R) PRO/1000 Network Connection
e1000e 0000:05:00.1: eth1: MAC: 0, PHY: 4, PBA No: C98149-002
udev[8429]: renamed network interface eth1 to eth5

After doing so, though, I was unable to get a link beat on any of the four RJ45 ports. I tried the Intel-supplied e1000e driver on the same kernel and got the following:

e1000e: Intel(R) PRO/1000 Network Driver - 2.0.0.1-NAPI
e1000e: Copyright(c) 1999 - 2012 Intel Corporation.
e1000e 0000:06:00.0: Disabling ASPM L1
e1000e 0000:06:00.0: irq 91 for MSI/MSI-X
e1000e 0000:06:00.0: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8c e1000e 0000:06:00.0: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:06:00.0: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 e1000e 0000:06:00.1: Disabling ASPM L1
e1000e 0000:06:00.1: irq 92 for MSI/MSI-X
udev[8455]: renamed network interface eth1 to eth2
e1000e 0000:06:00.1: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8d e1000e 0000:06:00.1: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:06:00.1: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 e1000e 0000:05:00.0: Disabling ASPM L1
e1000e 0000:05:00.0: irq 93 for MSI/MSI-X
udev[8455]: renamed network interface eth1 to eth3
e1000e 0000:05:00.0: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8a e1000e 0000:05:00.0: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:05:00.0: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 e1000e 0000:05:00.1: Disabling ASPM L1
e1000e 0000:05:00.1: irq 94 for MSI/MSI-X
udev[8455]: renamed network interface eth1 to eth4
e1000e 0000:05:00.1: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8b e1000e 0000:05:00.1: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:05:00.1: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 udev[8455]: renamed network interface eth1 to eth5

ethtool -i and ethtool -d report the following for the Intel-supplied driver for one of the four interfaces exported to userspace:

ethtool -i
----------
driver: e1000e
version: 2.0.0.1-NAPI
firmware-version: 5.0-2
bus-info: 0000:06:00.0

ethtool -d
----------
MAC Registers
-------------

0x00000: CTRL (Device control register)  0x40480241
      Endian mode (buffers):             little
      Link reset:                        normal
      Set link up:                       1
      Invert Loss-Of-Signal:             no
      Receive flow control:              disabled
      Transmit flow control:             disabled
      VLAN mode:                         enabled
      Auto speed detect:                 disabled
      Speed select:                      1000Mb/s
      Force speed:                       no
      Force duplex:                      no
0x00008: STATUS (Device status register) 0x00080380
      Duplex:                            half
      Link up:                           no link config
      TBI mode:                          disabled
      Link speed:                        1000Mb/s
      Bus type:                          PCI Express
      Port number:                       0
0x00100: RCTL (Receive control register) 0x0400801A
      Receiver:                          enabled
      Store bad packets:                 disabled
      Unicast promiscuous:               enabled
      Multicast promiscuous:             enabled
      Long packet:                       disabled
      Descriptor minimum threshold size: 1/2
      Broadcast accept mode:             accept
      VLAN filter:                       disabled
      Canonical form indicator:          disabled
      Discard pause frames:              filtered
      Pass MAC control frames:           don't pass
      Receive buffer size:               2048
0x02808: RDLEN (Receive desc length)     0x00001000
0x02810: RDH   (Receive desc head)       0x00000000
0x02818: RDT   (Receive desc tail)       0x000000F0
0x02820: RDTR  (Receive delay timer)     0x00000020
0x00400: TCTL (Transmit ctrl register)   0x3003F008
      Transmitter:                       disabled
      Pad short packets:                 enabled
      Software XOFF Transmission:        disabled
      Re-transmit on late collision:     disabled
0x03808: TDLEN (Transmit desc length)    0x00001000
0x03810: TDH   (Transmit desc head)      0x00000000
0x03818: TDT   (Transmit desc tail)      0x00000000
0x03820: TIDV  (Transmit delay timer)    0x00000008
PHY type:                                unknown

mii-diag -a reports the following:

SIOCGMIIREG on eth2 failed: Input/output error
Basic registers of MII PHY #1: 1140 7909 02a8 0380 0de1 0000 0004 ffff.
Basic mode control register 0x1140: Auto-negotiation enabled. Basic mode status register 0x7909 ... 7909.
Link status: not established.
End of basic transceiver information.

lspci reports the following:

02:00.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac) 03:00.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac) 03:01.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac) 03:02.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac) 05:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06) 05:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06) 06:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06) 06:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)

I tried rebooting since switching to the new driver and it hasn't made a difference. I did a bunch of digging in Google and couldn't find anything that conclusively suggested a problem - I found lots of stuff about BIOS bugs when dealing with ASPM, old regressions fixed in previous kernels, and so on, but nothing that specifically identified my problem.

Does anyone have any suggestions? I can try Linux 3.5 very easily and if necessary I can also learn how to fetch a git tree and bisect it. I also sent an e-mail to the manufacturer asking for assistance with this device but I haven't received a response yet.

Thanks,

Brad

#1 lore raw
Quoted 46 lines

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Bradley Chapman
Sent: Wednesday, August 01, 2012 3:20 PM
To: [email protected]
Subject: Unable to get link beat with Niagara 2264 (Intel 82571EB) and e1000e driver on 3.4.4 (long)

All,

(please CC me as I am not subscribed to netdev)

I recently acquired an Interface Masters Niagara 2264 quad-port GigE network card, based on the Intel 82571EB network controller (see
http://www.interfacemasters.com/products/2264.html for details). Prior to using it in a new system I'm planning to build I decided to try it out on my desktop system, which uses as Asus M4A89TD/PRO USB3 motherboard with the AMD 890FX chipset and a BIOS dated 03/08/2011, running Debian 6.0.2.1.

I added the e1000e driver to my Linux 3.4.4 kernel config as a loadable module and inserted it, and got the following:

e1000e: Intel(R) PRO/1000 Network Driver - 1.9.5-k
e1000e: Copyright(c) 1999 - 2012 Intel Corporation.
e1000e 0000:06:00.0: Disabling ASPM L1
e1000e 0000:06:00.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:06:00.0: irq 91 for MSI/MSI-X e1000e 0000:06:00.0: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8c e1000e 0000:06:00.0: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:06:00.0: eth1: MAC: 0, PHY: 4, PBA No: C98149-002 e1000e 0000:06:00.1: Disabling ASPM L1 e1000e 0000:06:00.1: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:06:00.1: irq 92 for MSI/MSI-X udev[1123]: renamed network interface eth1 to eth2 e1000e 0000:06:00.1:
eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8d e1000e 0000:06:00.1: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:06:00.1: eth1: MAC: 0, PHY: 4, PBA No: C98149-002 e1000e 0000:05:00.0: Disabling ASPM L1 e1000e 0000:05:00.0: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:05:00.0: irq 93 for MSI/MSI-X udev[8376]: renamed network interface eth1 to eth3 e1000e 0000:05:00.0:
eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8a e1000e 0000:05:00.0: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:05:00.0: eth1: MAC: 0, PHY: 4, PBA No: C98149-002 e1000e

Quoted 8 lines

0000:05:00.1: Disabling ASPM L1 e1000e 0000:05:00.1: (unregistered net_device): Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode e1000e 0000:05:00.1: irq 94 for MSI/MSI-X udev[8400]: renamed network interface eth1 to eth4 e1000e 0000:05:00.1:
eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8b e1000e 0000:05:00.1: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:05:00.1: eth1: MAC: 0, PHY: 4, PBA No: C98149-002 udev[8429]: renamed network interface eth1 to eth5

What is the link partner?
Have you tried connecting device to different link partners?

-Tushar

Quoted 136 lines

After doing so, though, I was unable to get a link beat on any of the four RJ45 ports. I tried the Intel-supplied e1000e driver on the same kernel and got the following:

e1000e: Intel(R) PRO/1000 Network Driver - 2.0.0.1-NAPI
e1000e: Copyright(c) 1999 - 2012 Intel Corporation.
e1000e 0000:06:00.0: Disabling ASPM L1
e1000e 0000:06:00.0: irq 91 for MSI/MSI-X e1000e 0000:06:00.0: eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8c e1000e 0000:06:00.0: eth1:
Intel(R) PRO/1000 Network Connection e1000e 0000:06:00.0: eth1: MAC: 1,
PHY: 4, PBA No: C98149-002 e1000e 0000:06:00.1: Disabling ASPM L1 e1000e 0000:06:00.1: irq 92 for MSI/MSI-X
udev[8455]: renamed network interface eth1 to eth2 e1000e 0000:06:00.1:
eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8d e1000e 0000:06:00.1: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:06:00.1: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 e1000e 0000:05:00.0: Disabling ASPM L1 e1000e 0000:05:00.0: irq 93 for MSI/MSI-X udev[8455]: renamed network interface eth1 to eth3 e1000e 0000:05:00.0:
eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8a e1000e 0000:05:00.0: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:05:00.0: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 e1000e 0000:05:00.1: Disabling ASPM L1 e1000e 0000:05:00.1: irq 94 for MSI/MSI-X udev[8455]: renamed network interface eth1 to eth4 e1000e 0000:05:00.1:
eth1: (PCI Express:2.5GT/s:Width x4) 00:0c:bd:01:cd:8b e1000e 0000:05:00.1: eth1: Intel(R) PRO/1000 Network Connection e1000e 0000:05:00.1: eth1: MAC: 1, PHY: 4, PBA No: C98149-002 udev[8455]: renamed network interface eth1 to eth5

ethtool -i and ethtool -d report the following for the Intel-supplied driver for one of the four interfaces exported to userspace:

ethtool -i
----------
driver: e1000e
version: 2.0.0.1-NAPI
firmware-version: 5.0-2
bus-info: 0000:06:00.0

ethtool -d
----------
MAC Registers
-------------

0x00000: CTRL (Device control register)  0x40480241
      Endian mode (buffers):             little
      Link reset:                        normal
      Set link up:                       1
      Invert Loss-Of-Signal:             no
      Receive flow control:              disabled
      Transmit flow control:             disabled
      VLAN mode:                         enabled
      Auto speed detect:                 disabled
      Speed select:                      1000Mb/s
      Force speed:                       no
      Force duplex:                      no
0x00008: STATUS (Device status register) 0x00080380
      Duplex:                            half
      Link up:                           no link config
      TBI mode:                          disabled
      Link speed:                        1000Mb/s
      Bus type:                          PCI Express
      Port number:                       0
0x00100: RCTL (Receive control register) 0x0400801A
      Receiver:                          enabled
      Store bad packets:                 disabled
      Unicast promiscuous:               enabled
      Multicast promiscuous:             enabled
      Long packet:                       disabled
      Descriptor minimum threshold size: 1/2
      Broadcast accept mode:             accept
      VLAN filter:                       disabled
      Canonical form indicator:          disabled
      Discard pause frames:              filtered
      Pass MAC control frames:           don't pass
      Receive buffer size:               2048
0x02808: RDLEN (Receive desc length)     0x00001000
0x02810: RDH   (Receive desc head)       0x00000000
0x02818: RDT   (Receive desc tail)       0x000000F0
0x02820: RDTR  (Receive delay timer)     0x00000020
0x00400: TCTL (Transmit ctrl register)   0x3003F008
      Transmitter:                       disabled
      Pad short packets:                 enabled
      Software XOFF Transmission:        disabled
      Re-transmit on late collision:     disabled
0x03808: TDLEN (Transmit desc length)    0x00001000
0x03810: TDH   (Transmit desc head)      0x00000000
0x03818: TDT   (Transmit desc tail)      0x00000000
0x03820: TIDV  (Transmit delay timer)    0x00000008
PHY type:                                unknown

mii-diag -a reports the following:

SIOCGMIIREG on eth2 failed: Input/output error Basic registers of MII PHY #1: 1140 7909 02a8 0380 0de1 0000 0004 ffff.
Basic mode control register 0x1140: Auto-negotiation enabled. Basic mode status register 0x7909 ... 7909.
Link status: not established.
End of basic transceiver information.

lspci reports the following:

02:00.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac)
03:00.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac)
03:01.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac)
03:02.0 PCI bridge: PLX Technology, Inc. PEX 8517 16-lane, 5-port PCI Express Switch (rev ac)
05:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)
05:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)
06:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)
06:00.1 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)

I tried rebooting since switching to the new driver and it hasn't made a difference. I did a bunch of digging in Google and couldn't find anything that conclusively suggested a problem - I found lots of stuff about BIOS bugs when dealing with ASPM, old regressions fixed in previous kernels, and so on, but nothing that specifically identified my problem.

Does anyone have any suggestions? I can try Linux 3.5 very easily and if necessary I can also learn how to fetch a git tree and bisect it. I also sent an e-mail to the manufacturer asking for assistance with this device but I haven't received a response yet.

Thanks,

Brad
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