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New: Kernel freeze on accesing CD-ROM or HDD

Bug 10803 [email protected] 1 participant 5 messages May 27, 2008 – May 29, 2008 libata

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http://bugzilla.kernel.org/show_bug.cgi?id=10803

           Summary: Kernel freeze on accesing CD-ROM or HDD
           Product: IO/Storage
           Version: 2.5
     KernelVersion: 2.6.24-16
          Platform: All
        OS/Version: Linux
              Tree: Mainline
            Status: NEW
          Severity: high
          Priority: P1
         Component: IDE
        AssignedTo: [email protected]
        ReportedBy: [email protected]

Latest working kernel version: 2.6.22-14-generic
Earliest failing kernel version: 2.6.24-16-generic
Distribution: Ubuntu (also tested on Sabayon)
Hardware Environment: Chipset VIA KM266, AMD Duron 1,6 Ghz CPU, 768 MB RAM memory, HDD Seagate ST340014A, GPU Nvidia GeForce FX 5200 Software Environment: Ubuntu Linux 8.04, Gnome 2.22.1
Problem Description: My PC freeze when I try to access a storage device connected on secondary IDE cable. This is happening after a few seconds of reading the disk. This problem doesn't appear when I write data on a CD-RW or DVD-RW medium. This seems to not be a hardware problem because when I start Linux using kernel 2.6.22-14-generic this problem doesn't appear. I also tried to change the IDE connections, but this problem appears on every device connected on secondary IDE.

Steps to reproduce:
Load a CD on tray, access it, read some data (for example a movie) and... it locks.

I have read a CD using the tty1 console interface, and I made a snapshot with my phone on what's happening when my PC is freezing. You can see it at
http://www.picoodle.com/view.php?img=/4/5/12/f_Ovi021m_d5e9d68.jpg&srv=img37

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#1 lore raw

[Bug 10803] Kernel freeze on accesing CD-ROM or HDD

http://bugzilla.kernel.org/show_bug.cgi?id=10803

------- Comment #1 from [email protected] 2008-05-27 03:39 ------- Looks like random corruption - are you using the proprietary Nvidia drivers ?

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#2 lore raw

[Bug 10803] Kernel freeze on accesing CD-ROM or HDD

In reply to [email protected]

http://bugzilla.kernel.org/show_bug.cgi?id=10803

------- Comment #2 from [email protected] 2008-05-27 04:16 ------- (In reply to comment #1)

Quoted 2 lines

Looks like random corruption - are you using the proprietary Nvidia drivers ?

Yes, I do. That may be te problem?

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#3 lore raw

[Bug 10803] Kernel freeze on accesing CD-ROM or HDD

In reply to [email protected]

http://bugzilla.kernel.org/show_bug.cgi?id=10803

[email protected] changed:

What |Removed |Added
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CC| |[email protected]

------- Comment #3 from [email protected] 2008-05-29 11:13 ------- yes, maybe.
please unload any proprietary driver so that your kernel isn`t tainted. kernel developers cannot really help on kernel problems being caused by proprietary/closed-source drivers.

can you reproduce that issue with those drivers unloaded ?

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#4 lore raw

[Bug 10803] Kernel freeze on accesing CD-ROM or HDD

In reply to [email protected]

http://bugzilla.kernel.org/show_bug.cgi?id=10803

[email protected] changed:

What |Removed |Added
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         AssignedTo|[email protected] |[email protected]
             Status|NEW                         |ASSIGNED

------- Comment #4 from [email protected] 2008-05-29 13:39 ------- Please try to reproduce it without proprietary module - Alan and Roland correctly suggest that it may be the root cause of the problem.

PS your system uses pata_via driver (part of libata SCSI->ATA layer) for IDE support so I'm changing the component to libata

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