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New: Kernel fails to load amd_pstate driver on 3970x while Windows works well on the same machine

Bug 217630 [email protected] 1 participant 5 messages Jul 3, 2023 – Aug 1, 2023

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#0 lore raw

https://bugzilla.kernel.org/show_bug.cgi?id=217630

            Bug ID: 217630
           Summary: Kernel fails to load amd_pstate driver on 3970x while
                    Windows works well on the same machine
           Product: Power Management
           Version: 2.5
          Hardware: AMD
                OS: Linux
            Status: NEW
          Severity: high
          Priority: P3
         Component: cpufreq
          Assignee: [email protected]
          Reporter: [email protected]
        Regression: No

I have 3970x CPU installed into Gigabyte Designare TRX40 rev 1.0 motherboard. The UEFI is updated to version F6 so AGESA has version 1.0.0.7.

CPPC is explicitly enabled in UEFI settings. It definitely works in Windows:

Quoted 5 lines

Information 7/3/2023 4:46:04 PM
Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor 63
in group 0 exposes the following power management capabilities:
Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Collaborative Processor Performance Control

Kernel 6.3 fails to load amd_pstate with both "amd_pstate=active" and "amd_pstate=passive" kernel parameters with the following message:

Quoted 1 line

amd_pstate: the _CPC object is not present in SBIOS or ACPI disabled

Kernel 6.4.0 doesn't shows the same error "amd_pstate=active", "amd_pstate=passive" and "amd_pstate=guided".

Please help.

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#1 lore raw

[Bug 217630] Kernel fails to load amd_pstate driver on 3970x while Windows works well on the same machine

https://bugzilla.kernel.org/show_bug.cgi?id=217630

--- Comment #1 from Pavel S ([email protected]) ---

Quoted 2 lines

Kernel 6.4.0 shows the same error with "amd_pstate=active", "amd_pstate=passive" and "amd_pstate=guided".

Sorry about the typos

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#2 lore raw

[Bug 217630] Kernel fails to load amd_pstate driver on 3970x while Windows works well on the same machine

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=217630

Bagas Sanjaya ([email protected]) changed:

What |Removed |Added
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CC| |[email protected]

--- Comment #2 from Bagas Sanjaya ([email protected]) --- (In reply to Pavel S from comment #0)

Quoted 12 lines

I have 3970x CPU installed into Gigabyte Designare TRX40 rev 1.0 motherboard. The UEFI is updated to version F6 so AGESA has version 1.0.0.7.

CPPC is explicitly enabled in UEFI settings. It definitely works in Windows:

Quoted 2 lines

Information 7/3/2023 4:46:04 PM
Microsoft-Windows-Kernel-Processor-Power 55 (47) "Processor

63

Quoted 3 lines

in group 0 exposes the following power management capabilities:
Idle state type: ACPI Idle (C) States (2 state(s)) Performance state type: ACPI Collaborative Processor Performance Control

Quoted 8 lines

Kernel 6.3 fails to load amd_pstate with both "amd_pstate=active" and "amd_pstate=passive" kernel parameters with the following message:

Quoted 1 line

amd_pstate: the _CPC object is not present in SBIOS or ACPI disabled

Kernel 6.4.0 doesn't shows the same error "amd_pstate=active", "amd_pstate=passive" and "amd_pstate=guided".

Do you mean this issue doesn't show up anymore in v6.4.y?

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#3 lore raw

[Bug 217630] Kernel fails to load amd_pstate driver on 3970x while Windows works well on the same machine

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=217630

--- Comment #3 from Pavel S ([email protected]) ---
It does show up in 6.4 with exactly the same manner. I just made some typos, sorry about that.

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#4 lore raw

[Bug 217630] Kernel fails to load amd_pstate driver on 3970x while Windows works well on the same machine

In reply to [email protected]

https://bugzilla.kernel.org/show_bug.cgi?id=217630

--- Comment #4 from Jan Kosterec ([email protected]) --- Almost the same HW here.
3970x CPU, Gigabyte Designare TRX40 rev 1.1, BIOS v. FD. linux kernel v. 6.4.7
No combination of settings activates amd_pstate driver. Error in syslog:

kernel: amd_pstate: the _CPC object is not present in SBIOS or ACPI disabled

In bios there are available setting CPPC and prefered cores, all enabled.

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