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New: Intel Gigabit Ethernet 82576 50% packet loss after reboot

Bugme-new Andrew Morton 2 participants 2 messages Aug 23, 2011 – Aug 24, 2011 1 message not in the archive

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(switched to email. Please respond via emailed reply-to-all, not via the bugzilla web interface).

Quoted 17 lines · On Fri, 5 Aug 2011 07:07:05 GMT [email protected] wrote:

https://bugzilla.kernel.org/show_bug.cgi?id=40572

Summary: Intel Gigabit Ethernet 82576 50% packet loss after
reboot
Product: Drivers
Version: 2.5
Kernel Version: 3.0
Platform: All
OS/Version: Linux
Tree: Mainline
Status: NEW
Severity: blocking
Priority: P1
Component: Network
AssignedTo: [email protected]
ReportedBy: [email protected]
Regression: No

I'll change this to "yes".

Quoted 10 lines

Hi,

I have strange problem with Intel dualport Gigabit ehternet card. Problem appears after 3rd - 5th reboot.

If you ping or make any network traffic you get 50% packet loss. No error messages in logs.
When you make reboot all is ok in next few reboots.

Quoted 8 lines

We have eliminated network problems like switches, cables etc. It's software related.

It looks like in kernel 2.6.37 we have the same problem but in 2.6.28.6 everything looks fine.

I attach some files for additional information

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#2 lore raw
Quoted 23 lines · Andrew Morton

(switched to email. Please respond via emailed reply-to-all, not via the bugzilla web interface).

Quoted 17 lines · On Fri, 5 Aug 2011 07:07:05 GMT [email protected] wrote:

https://bugzilla.kernel.org/show_bug.cgi?id=40572

Summary: Intel Gigabit Ethernet 82576 50% packet loss after
reboot
Product: Drivers
Version: 2.5
Kernel Version: 3.0
Platform: All
OS/Version: Linux
Tree: Mainline
Status: NEW
Severity: blocking
Priority: P1
Component: Network
AssignedTo: [email protected]
ReportedBy: [email protected]
Regression: No

Quoted 18 lines

I'll change this to "yes".

Quoted 16 lines

Hi,

I have strange problem with Intel dualport Gigabit ehternet card. Problem appears after 3rd - 5th reboot.

If you ping or make any network traffic you get 50% packet loss. No error messages in logs.
When you make reboot all is ok in next few reboots.

We have eliminated network problems like switches, cables etc. It's software related.

It looks like in kernel 2.6.37 we have the same problem but in 2.6.28.6 everything looks fine.

I attach some files for additional information

This type of issue is typically a sign of a hardware problem. I would recommend doing an lspci -vvv for the device in both the working and the non-working cases to see if there is any difference between the two.

One thing we have seen in the past is an issue where the PCIe will not link at x4 in all cases and will sometimes link at only x1. When this occurs the device does not have enough PCIe bandwidth to handle heavy workloads. You might want to try either reseating the network adapter into the slot or moving it from one PCIe slot to another in the system as it is possible the PCIe slot it is in may have an issue with one ore more of the PCIe lanes.

Thanks,

Alex